Reviews
Haleigh was very friendly and helpful.
Haleigh was very friendly and helpful. This is the 2nd car in the last few months that my family has purchased from Mullinax Ford, my granddaughter bought her first car there about 3 months ago. A+ sales and follow up.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, thank you for sharing your experience with Haleigh. It's fantastic to hear that her friendliness and helpfulness contributed to another positive car-buying experience for your family. We're delighted to know that both your recent purchase and your granddaughter's first car experience were met with A+ sales and follow-up service. Your repeat business and trust in us mean a lot. We're here for any future needs and look forward to continuing our relationship with your family!
We started shopping here more than a decade ago and my
We started shopping here more than a decade ago and my family had purchased 13 vehicles through Mullinax New Smyrna Beach. The straightforward purchasing was just one reason for buying here. The follow-up customer service has been great. When they made a couple of mistakes, I called them on it and they immediately made it right. Just had a warranty issue on my F150 and they took care of it in less than a day, fixing it and keeping me informed on what was wrong and when it would be ready. Quick Service has also been good, taking care of all of our vehicles and keeping them running like new. I've been to plenty of auto dealerships, even gone to a couple after first shopping here, but I always come back to Mullinax.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, it's truly rewarding to hear about your decade-long journey with us, especially with your family purchasing 13 vehicles! Your loyalty and trust in our straightforward purchasing process and follow-up customer service are deeply appreciated. We're glad to know that our team's quick response in addressing any issues, including the recent warranty matter on your F150, has reinforced your confidence in us. It's great to hear that our Quick Service has kept all your vehicles in top condition. Your consistent choice to return to Mullinax, even after exploring other dealerships, means a lot to us. Thank you for being a valued member of our community, and we look forward to continuing to serve you and your family.
Josh was great to work with.
Josh was great to work with. He made it easy during the long Maverick wait. He checked in often (monthly) and was always available either in person or by telephone, email or text.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear about your positive experience working with Josh, especially during the wait for your Maverick. His commitment to keeping you informed and being consistently available through various communication channels demonstrates the kind of customer care we strive for. We're glad Josh made the process easier for you with his attentive and accessible approach. Thank you for sharing your experience, and we're grateful for your patience and trust in us during the waiting period. We hope you enjoy your new Maverick!
We love the new (used) car that we purchased from Mullinx
We love the new (used) car that we purchased from Mullinx Ford in New Smyrna. The selection was great. We also took a test drive in a new F150, that will be our next purchase for sure! Our salesman Michael Lira was pleasant to work with, he was very knowledgeable, helpful and patient. We will be sending anyone we know to get their next vehicle from Mullinax.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Brian! We're thrilled to hear that you love your new (used) car. It's great that our selection met your expectations and that you're already considering an F150 for your next purchase. We're also delighted to know that Michael Lira provided a pleasant, knowledgeable, and patient service. Thank you for choosing us for your vehicle needs!
I love the up front pricing.
I love the up front pricing. No haggling and back and forth. Mike was very professional and just plain nice
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We're thrilled to hear that Mike made your experience a nice one. Let us know if we can be of any assistance in the future!
Mike was very professional and cordial.
Mike was very professional and cordial. He answered all my questions and we came to a mutual agreement on this transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Mike! We're glad to know you found our team, especially Mike, professional and helpful in answering your questions. We appreciate your business and the mutual trust established during your transaction.
Did not get the vehicle We went for.
Did not get the vehicle We went for. The vehicle we got ok so far. Disappointed there was not an owners manual with the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying process was seamless, Michael was awesome!
Buying process was seamless, Michael was awesome! Knowledgeable and made my experience stress free. I’ll definitely be back here again for my next vehicle
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Michael made your buying process seamless and stress-free! Your experience is important to us, and we look forward to welcoming you back for your next vehicle purchase.
Fast and easy process.
Fast and easy process. Found exactly what I wanted. Would totally recommend mullinax to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that you found exactly what you wanted and had a fast and easy experience. Thank you for recommending us to your friends!
Hayley was so sweet and very thorough with everything.
Hayley was so sweet and very thorough with everything. I highly recommend using her for sales.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hayley is delighted to know that you appreciated her thorough and sweet approach. Thank you for recommending her!