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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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Buying my first F150.

Drove from Orlando to NSB Mullinax to trade in my Mercedes to purchase my very first F150. I had been researching trucks for a long time and spoke with several dealers. I'm glad I decided on this particular dealership. Their facility is nice and clean, which shows me they take pride in their dealership. The pricing was fair ad service was very good. I hate car shopping as many of us do, however I felt I got a fair deal and had a pleasant experience. My only complaint was that my new car could have been detailed a bit better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great car buying experience

One of the best car buying experience i have ever had. Angel was the best salesperson was very informative and gave me a great deal. Will do business there for years to come

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome service!

Chip was excellent to work with! Addressed our needs and did not waste our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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"Good experience"

I purchased a new 2017 Fiesta on 6/20/2017 after taking a test drive a couple of weeks before. Sales people were very friendly and helpful and no problems came up. They did all the paper work and all I had to do was drive it away with a full tank of gas and a nice gift from my salesman Josh. Car is fun to drive , good visibility, nice interior, comfortable front seats but back seats are a little cramped for adults.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your feedback and hope to assist your future vehicle needs!

Tom Hogan

Our salesman Lou worked hard to find to find the right car for us. He then found a veterans rebate that I didn't know I was qualified for, the price was right. Thank you Lou for excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience

I purchased a Ford F-150 last week. My salesman was very patient and not pressuring, he was great. We had our Grandson with us, and I think he even had a good time. We liked the upfront pricing and the hometown feel of New Smyrna Beach, FL.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to review your experience with our team. We appreciate your business and hope you are loving your new vehicle!

Amazing People

I absolutely love getting cars from Mullinax Ford. Ryan Ortiz and the guys there in New Smyrna are amazing and the customer service is like no other. They will bend over backwards to ensure you leave satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the kind review, Daniel! We appreciate you and hope you are enjoying your vehicle.

The most painless car buying experience I have ever had.

This dealership was recommended by a coworker of mine. She was right about your excellent customer service. I appreciate your no pressure sales approach. I love my new Ford Focus. My salesman was Josh. Thanks, T Caldwell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good Experience

Went to Mullinax for the upfront pricing and was not disappointed. Never felt pressured. Would definitely recommend to others. El was awesome. They even set me up with a discount I didn't think I would even qualify for, but it turned out I did. So thanks to them for that as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ford Mustang

We went in just looking for an upgrade to our car which is 11 years old. Or sales person, Josh, who was friendly, accommodating, and knowledgeable about the products we looked at. We leased a 2017 Mustang at a price in our budget and with no hassles. I was amazed at the speed of which we were done as we have purchased new in the past and it has always been so time consuming. I will be recommending Mullinax and Josh to all my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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