Mullinax Ford of New Smyrna Beach

We worked with an excellent employee. It made the decision much less painful. Everyone in the dealership was courteous and helpful. We enjoyed the experience.

I went looking to buy a used truck, I walked out with a new one. The prices/deals are outstanding ! My salesman was Chip . He was truly concerned with me understanding the entire process. Very informative about the products. Answered all of my questions. THANKS Chip !

2015-2016: Ongoing transmission problems, a few hundred $ in reprogramming without results. After Google research I found an easy Reset procedure for the transmission control module and now the car shifts 100% better. I told this to the Service Adviser and they had no idea about this ?? 2017: I just had the car in for repair. Noise at LH front when making turn and the street is uneven, paid $ 280+ and still makes the same noise. I have Ford Pass on my Android, and when I check "My Service History" it does not list any repairs but "Scheduled Service" !!? instead of the repairs done - or even say's unknown. I am giving up.

Very good dealership to deal with. Great price and good people.

This is the second time I have purchased my new vehicle from Mullinax Ford. Sales people are very friendly and helpful.

Very satisfied with all of the personnel, pricing and selection. Nice neat and clean facility. Greeted by several personnel. Final buy and pay were well done and efficient.

Quick to response internet inquiry! Professional staff ready on the spot to satisfy my request for a used pick up truck.

Mar. 20, 2017, I thought I had an appointment at 9:45AM (made on-line day before), only to be told they don't make appointments at the quick lane. However, I was told they could get my vehicle in for service in about an hour. After waiting for 1 hour and 15 minutes, I was told I would be next in line. After another hour, my vehicle was ready. When asking about the time-line, I was basically "dismissed" with a sorry it took so long. I feel after the first hour, common courtesy would have been to advise me it was going to be a little longer instead of letting me sit wondering what was going on. I also had to "ask" for my online rebate which should have been offered upon paying my bill. Not impressed.

I was looking for a F150 Lariat with some pretty specific wants. I called Mullinax Ford in New Smyrna and was connected to Steve "McQueen". Steve was a great help and provided the best customer service I have had in buying a new vehicle. He listened to what I was looking for and then went out and found it. He followed up with me and stayed engaged the whole time until I found the exact truck I was looking for. Overall it was a stress free and enjoyable car buying experience.

My husband and I decided to purchase a vehicle last year from Mullinax NSB. However we were a bit reluctant because we did not know anyone and dreaded the paperwork process. Then we met Zach Jones. Zach made purchasing our vehicle a very smooth process. He was a phenomenal salesman and Mullinax is blessed to have him! When we first stepped on the lot we were greeted with his phenomenal salesman etiquette, genuine smile and utmost attention. During the process of locating a vehicle for us my grandmother who is 92 suffered a stroke so all business was put on hold for a while. I thought to myself for sure Zach is no longer finding the vehicle that we really want since it has been a while since we last communicated. Well needless to say he was! Unfortunately the vehicle that we originally wanted had already been purchased but that did not stop Zach. He continued to pursue the vehicle that we originally wanted. My father was a Ford car salesman and manager for several years and customer satisfaction was always job "one"! Thanks Mullinax Ford for having someone at Mullinax NSB who still holds the belief of customer satsfaction being job one! You rock Zach! The Quinn's