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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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Refreshing Car Buying Experience

We had a wonderful salesman, Zach Jones, who was very knowledgeable about the Ford F-150 we purchased. The no hassle, no haggle buying experience at Mullinax was a very refreshing experience and we left with a brand new truck and smiles on our faces knowing we got the very best deal available. Not having to play the car dealer cubicle games was the best part. Thanks to Zach and to Nick in finance for a friendly transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great buying experience in NSB

My Salesmen Lou was efficient, friendly, and stayed late to finish out my transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buying experience at Mullinax Ford NSB

My most recent purchase of a 2017 Ford Escape was stress free and exciting. I was able to get a brand new car and was lookING to get a 2016. My salesman was supportive, listened and already had several cars picked out when I got there. I now have a safe car for my growing grand children and have virtually have no maintenance costs for 4 years. My questions were answered concerns addressed and I walked out extremely thrilled with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Owner

We have purchased 5 vehicles from Mullinax and they are the BEST dealership we have ever worked with the BEST service. I highly recommend purchasing from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mullinax Ford NSB

Very easy to deal with. Second Vehicle I have purchased in last 15 months. Steve "McQueen" Rocci took excellent care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trade and Purchase of Vehicles

I HAVE PURCHASE 3 VEHICLES AT MULLINAX FORD NEW SYMNRA BEACH DEALERSHIP AND HAVE ALL MY VEHICLES SERVICED AT SAME. MY LAST PURCHASE AND TRADE WAS A POSITIVE EXPERIENCED AND THE DEAL WAS WITHIN MARKET VALUES. MY SALESMAN JAE KING DID OUTSTANDING JOB AND I WILL CONTINUE TO BE LOYAL TO HIM IN ANY FUTURE PURCHASES AND OR TRADES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Nice Staff.

I really liked the no haggle pricing. The buying experience was very smooth and as stress free as possible when buying a new vehicle. Ask for Lou, he was great and very timely with responses to all of my email info requests and great after sale follow-up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Pleasure working with Cody Sanford and the Mullinax team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceeded expectations!

Cody and team exceeded my expectations! Smooth process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Some hassle, but a great car!

Despite a disappointing start, my experience with Terry and the Mullinax dealership has been quite lovely. I selected a car on a Monday night. Went home to think about the offer - that part of the paperwork had been established. Called first thing the next morning to confirm the deal. Told them I would be in at 1PM after a business meeting to sign everything, and to please have all of it ready to go. Unfortunately, they sold the car out form under my salesperson!!! I was fuming! I arrived later that afternoon to express my dismay - I have been looking for a new car for several months and this was the first car I really liked. So after several other test drives, and a confirmation from the manager that he would get me an exact replacement from another dealer, I reluctantly drove another color car of the same model, with the same equipment. Fell in love with the Edge all over again! I can live with the new color! Drives like a dream and has everything I want in a car. Very fair trade in value for my 6 year old SUV trade. They did everything to make it right, and succeeded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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