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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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one price philosophy

Love the no hassle. Adam May has been my salesperson for 25 years. So attentive, kind, and hard working. I recommend him to all my family and friends. He works at the New Smyrna Beach, Fla location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great place to do business

Went to Mullinax Ford to buy a new f150. They had good prices and there were no surprises. I was in and out fast as they know what they are doing Neil B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Dealership I have ever dealt with

Buying a car at Mullinax Ford was an outstanding and pleasant and great experience. I have never felt so good purchasing a vehicle from a dealership. Lou Vasquez was our sales person and I rate him as outstanding. From the beginning to the final signature over all it was fantastic. They worked with our particular situation and worked with us perfectly. Lou was patient, listened to my situation , answered all my questions, and worked hard to make everything come together. I highly recommend this dealership even if you have to drive a little way. I feel like I was treated like FAMILY at this dealership. Thank you Lou Vazquez for an outstanding experience. Because of you we are the proud owners of a 2017 ford Mustang eco-boost premium car. Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Recommended

I purchased a new 2016 F150 from Mullinax Ford of NSB. My sales rep, Mike Ayversone, was excellent and made the buying process pleasant. Unlike several other dealers I got out the door prices from, Mullinax does not charge the $600 dealer fee.....that, combined with an excellent price for my new truck, made the difference....and why I drove over 2 hours from my home to do business with Mullinax of New Smyrna Beach. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We never charge Dealer Fees at Mullinax and we are happy it helped in making your car purchase a great experience. We hope to work with you in the years to come and wish you many safe, happy miles in your new 2016 Ford F150!

Wonderful people!

Dealer personnel were all very accommodating and most helpful in trying to help me with my quest for a vehicle. Unfortunately we were unable to. I will however highly recommend them and will try again with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the kind review! We sure hope you'll return when you're ready to purchase in the future. We will be happy to help! All the best :)

World Class Dealership - Excellent Customer Servic

The customer service at Mullinax of New Smyrna is the best I've ever seen in the car business. The sales personnel aren't pushy, the price your given or find on the internet site is truthfully actually up front with no sales gimmicks just as this company promotes. The General Sales Manager came to speak to us and it was a delight to hear what he had to say, more like talking with a friend than a salesman trying to reach a quota. The sales team stayed after hours with us as they made sure everyone of our concerns and requests were met and that we left 100% happy with the deal and product. I ended up buy an F150 from them with 4 miles on it and it is by far the best vehicle i've ever owned. I will only purchase from Mullinax Ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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World Class Dealership - Excellent Customer Service and Cars

The customer service at Mullinax of New Smyrna is the best I've ever seen in the car business. The sales personnel aren't pushy, the price your given or find on the internet site is truthfully actually up front with no sales gimmicks just as this company promotes. The General Sales Manager came to speak to us and it was a delight to hear what he had to say, more like talking with a friend than a salesman trying to reach a quota. The sales team stayed after hours with us as they made sure everyone of our concerns and requests were met and that we left 100% happy with the deal and product. I ended up buy an F150 from them with 4 miles on it and it is by far the best vehicle i've ever owned. I will only purchase from Mullinax Ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New F-150 Purchase

Local dealer. Have purchased from before. Everyone I talked to was super nice and always wanted to make sure you are happy with your purchase. Would buy again from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Ford F-150! We're glad you had a good experience with our team.

New escape titanium purchase

We have purchased at Mullinax Ford before and were extremely pleased. This purchase exceeded our wonderful previous purchase experience which we would never have expected could happen. Purchasing a vehicle at Mullinax was a fun experience. Chip was so nice to deal with honest, polite, and so patient as was everyone else in your dealership. We could not be more pleased. Thanks Mullinax Ford for a great vehicle and a awesome caring staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford Fiesta

The team of folks working at Mullinax were never pushy, always answering questions or concerns. We went originally looking for a used car but ended up with a new Fiesta and really love it, we are now a family of Ford vehicles. Mike and Brad went above and beyond as well as the gentleman in finance. We will definitely be back and have spread the word about Mullinax, we love that you are here in Florida as we trust the Mullinax name from living in Ohio. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new Ford Fiesta! We're glad you are loving it and look forward to assisting you and your family in the years to come :)