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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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BEST in the business - BAR NONE!

Absolutely the best dealership in Volusia County, Florida! We have bought our last 3 vehicles from Mullinax Ford New Smyrna Beach, and every single experience was a pleasure from the minute Iwe walked in until the minute we drove away. We literally drive 20 miles out of our way to take our vehicles to Mullinax for any kind of service - even an oil change - because their staff is prompt, courteous, and always on schedule. My family members are Mullinax NSB customers for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mullinax Ford

Excellent experience, great salesman, great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No Pressure

The atmosphere was relaxed and everything was explained well. Cordial and thorough.. Price and quality of purchase met my expectations.. Would recommend a visit to others..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Very relaxed and at ease buying experience. Friendly and helpful sales person. Very good deal on the truck I wanted. Would buy again from this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Aircraft Mechanic 4th July

07 Silverado Duramax windows dont work eng noise tires dated 08 but new Dangerous likely Deadly for new owner Stay away Run odometer roll back?? Brake pedal wear 200-300k parts missing 45 point inspection hire a blind person do much better job go elsewhere drove 2 hrs look at junk Dis honesty have u would not expect at any Ford Dealer...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry that you were not interested in one of the vehicles you saw on our lot. It is never our intent to misrepresent a vehicle and apologize that you drove many miles to come see it. If we can assist you in finding another vehicle that fits your needs or if you would like to further discuss your experience, I am available to personally assist you. Best regards, Chris Davis, General Manager, cdavis@mullinaxford.com

Great dealership

Bought a brand new F150 Roush from Mullinax. What a professional dealership which answered all of my questions and took the pain out of buying a new truck. Would highly recommend Mullinax Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hope you are loving your Roush F150!! Share pictures with us on Facebook, we'd love to see it. We wish you many happy miles and look forward to working together in the future!

Mullinax Ford NSB

Buying a car at Mullinax Ford NSB was a good and pleasant experience. My car salesman, Zach Jones, was friendly, courteous, and knowledgeable. He patiently listened to my concerns, answered all my questions, and worked hard to make the final deal possible. I highly recommend him and Mullinax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic customer service and vehicles

This was my second Ford Fusion that I was going to buy. I had a trade in and went to see the new 2017 models. Steve was very friendly and showed me the different models and colors available. I really liked a burgundy velvet color and we "started the process". The dealership isn't a high pressure place, it's very open and "no haggle". In fact they help you with available rebates so you can buy the car you want at the price/payment you can afford. They work as a team to help you. The finance department is no pressure also! It's actually a great buying experience! Steve then showed me all kinds of things on the car. How to navigate the touch screen, adjustments and new gadgets. I was very happy with my purchase and the experience! It was pleasant! When can you say that about purchasing a vehicle?? Even after the purchase, they are there for you to answer questions. Steve gave me his card and said to call him if I had any questions. I'm extremely satisfied, will return and recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service, found an awesome truck

I found the truck online and went out to check it out. A sales rep came out and helped us and answered our questions. The buying experience was very good. I didn't feel like I'd been taken advantage of. We live in Orlando but after the positive experience we had I'd make the drive again in the future. I've had the truck for a couple weeks and I love it. No issues so far. I'd recommend checking out mullinax ford in new Smyrna if you're looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review, Nick. We're glad you had a good experience with the Mullinax team!

Best Car Buying Experience. Ever.

Completely professional, quick and painless experience all around! Zach Jones (Sales) and Chris Lee (Finance) were professional, courteous, friendly and low-pressure. Everything was done quickly and correctly while answering all of my questions and providing me with top notch customer service! Kudos to both of them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.