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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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Mullinax

Salesman were friendly, well informed and NOT Pushy. They answered any questions I had, and if they didn't know the answer, they found someone who did. The only complaint would be the finance dept. They provided me with an incorrect receipt which I hope was just an honest mistake. However I have been trying to get the corrected receipt for over a week.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review, Greg. I'm happy that you were able to speak with Eric from our Finance department and hope everything was resolved. If there is anything else I can help you with, feel free to contact me. Otherwise, I appreciate the kind comments about your buying experience and hope we will be able to assist you in the future. Chris Davis, General Manager, cdavis@mullinaxford.com

Willis thomas

Had a great experience at mullinax. AJ the Internet Sales manager was great. Got me in and out in no time. Also had the car delivered to me at my convenience since I live in vero beach Area. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind comments, Willis! Glad we could make your buying experience easy and stress free.

Explorer

This was a good experience from the start. The quoted price never changed and all agreements were honored. Everything was arranged with a few emails and a phone call. I drove more than 200 miles to get this car and I would go there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We appreciate your business and look forward to assisting you in the future!

Mullinax Ford of New Smyrna Beach

I had a great experience at Mullinax Ford in New Smyrna Beach. Typically you can spend hours negotiating the sale price and trade in value of your vehicle. The whole process was very quick, including the financing. I had done some research of my trade in and was very satisfied with what they had given me. The financing end went very smooth also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your recent purchase! We're glad our Up Front pricing helped make it a great experience. We wish you many happy miles!

Roger Leman

As everyone knows buying a new vehicle is stressful. The second largest purchase you are likely to ever make. With that said I would like to express my appreciation to my salesman, Zach. Zack was extremely knowledgeable and as kind and understanding as any buyer could hope for. If all my dealings were with people of his knowledge, understanding, caring and abilities I would think the world had finally reached the level of nirvana.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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great dealership

helpful and friendly they make sure all your needs are met made buying a new vechicle a pleasant experience would highly recommend the dealership for anyone looking to purchase a vechicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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very good business

Very clean and friendly dealership with No pressure. I purchase a 2017 Transit 250 van that I love. Great vehicle. Very quick delivery from dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Best experience purchasing a car

I went into Mullinax just to browse and get an idea of what I wanted and had the pleasure of meeting a young salesman, Zach Jones. I was not interested in purchasing just yet as I wanted to shop around some more. The salesman impressed me so much that I went ahead a purchased a used car. He was knowledgeable and patient and I didn't feel rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Dealership

My husband and I purchased a new 2017 Ford Escape from Mullinax in New Smyrna, We are thrilled with our new escape! All the staff was wonderful to work with, especially Chip Toornman! Would absolutely recommend this dealership!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BRITTANY FINCH

BRITTANY IS WONDERFUL! SHE IS SO HELPFUL! GOES OUT OF HER WAY ALL THE TIME TO MAKE SURE I AM SATISFIED!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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