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Russ Darrow Mazda of Greenfield

(1,021 reviews)
Visit Russ Darrow Mazda of Greenfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 521-9895 (888) 521-9895
Used (414) 269-8762 (414) 269-8762
Service (414) 203-5343 (414) 203-5343

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mazda of Greenfield from DealerRater.

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Was able to make a quick appointment and they finished my

Was able to make a quick appointment and they finished my oil change and recall in short order

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

Did a great job finding a vehicle that suits my needs.

Did a great job finding a vehicle that suits my needs. I was looking for gently used but ended up with a new CX 30. I love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

Ethan was very helpful with explaining some of the new

Ethan was very helpful with explaining some of the new features to us and spent quality time with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

Great staff and always a pleasure to work with I wouldn't

Great staff and always a pleasure to work with I wouldn't choose anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

As always the service staff at Russ Darrow Mazda was

As always the service staff at Russ Darrow Mazda was excellent. Got me in and out in just over an hour for an oil change and tire rotation, despite only having one lift available and two cars ahead of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

Adam, Donovan, and Sone were really great to work with.

Adam, Donovan, and Sone were really great to work with. They made purchasing a vehicle really easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

Very good buying experience.

Very good buying experience. I just traded up my 2023 CX-30 to a 2025 CX-50. Needed more cargo and passenger space. Jason was a patient salesman since it took me a while to make a decision. He helped me look at all the pros and cons of different models. AJ, Adam, Gus & Caden were also helpful with the sale. Dealership is convenient and close to my home. That is a bonus for maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Nick Saidai nick.saidai@russdarrow.com

Very pleasant.

Very pleasant. They were running late, but kept me informed. Video of car inspection was a bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

Darin and Sone were very helpful and professional.

Darin and Sone were very helpful and professional. They answered all of our questions, and were very respectful of our time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

Mike did a fantastic job communicating with me about what

Mike did a fantastic job communicating with me about what was wrong with my vehicle and kept me updating during the process as well! He reached out for my extended warranty and made sure that everything would be covered by it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com