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Russ Darrow Mazda of Greenfield

(1,021 reviews)
Visit Russ Darrow Mazda of Greenfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 521-9895 (888) 521-9895
Used (414) 269-8762 (414) 269-8762
Service (414) 203-5343 (414) 203-5343

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Mazda of Greenfield from DealerRater.

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Good communication and quick service.

Good communication and quick service. Everything was explained clearly to me and they listened to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

Service is excellent and prompt.

Service is excellent and prompt.the video is a great example of professional service . Time of service was quick

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

I had an absolutely fantastic experience at Russ Darrow

I had an absolutely fantastic experience at Russ Darrow Mazda of Greenfield, and it’s all thanks to Jason and Nick. From start to finish, they were transparent, professional, and incredibly helpful. Jason took the time to walk me through every detail of the vehicle I was interested in. There was no pressure, no gimmicks—just honest answers and a genuine willingness to help. Nick was equally outstanding, explaining the financing options clearly and ensuring I understood all the terms. Their customer service is truly top-tier. You can tell they care more about building relationships than just making sales. I left feeling confident, respected, and thrilled with my purchase. If you’re in the market for a new or used Mazda—or just want to work with people who value honesty and transparency—go see Jason and Nick at Russ Darrow Mazda of Greenfield. You won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Here at Russ Darrow Mazda of Greenfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Nick Saidai nick.saidai@russdarrow.com

I had an absolutely fantastic experience at Russ Darrow

I had an absolutely fantastic experience at Russ Darrow Mazda of Greenfield, and it’s all thanks to Jason and Nick. From start to finish, they were transparent, professional, and incredibly helpful. Jason took the time to walk me through every detail of the vehicle I was interested in. There was no pressure, no gimmicks—just honest answers and a genuine willingness to help. Nick was equally outstanding, explaining the financing options clearly and ensuring I understood all the terms. Their customer service is truly top-tier. You can tell they care more about building relationships than just making sales. I left feeling confident, respected, and thrilled with my purchase. If you’re in the market for a new or used Mazda—or just want to work with people who value honesty and transparency—go see Jason and Nick at Russ Darrow Mazda of Greenfield. You won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

Service is thorough and competent.

Service is thorough and competent. Work is completed in a timely fashion. Maxwell is an excellent customer service tech

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

They were knowledgeable and courteous.

They were knowledgeable and courteous. Also they went the extra mile with the Purchase of my new vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

The treated me very well and fair when it came to price

The treated me very well and fair when it came to price and work. Everyone was really juce

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

Russ Darrow Mazda did a great job.

Russ Darrow Mazda did a great job. I can’t say enough about Tyler. Give that young man the support he needs and he’ll do great things.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

The staff is nice and helpful, the waiting area clean and

The staff is nice and helpful, the waiting area clean and comfortable. Appreciate the snacks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

Dealership is close to me and was immediately available

Dealership is close to me and was immediately available to show cars. Welcoming and friendly staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Mazda of Greenfield are glad to have you as a customer. Nick Saidai nick.saidai@russdarrow.com