Reviews
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I had an excellent experience with Kelly Hopkins. He took very good care of me. Very personable and knows his volkswagens! I drove away with an awesome car. Thanks for everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience at Burlington Volkswagon NJ
I just moved to NJ and after going to 7 different car dealer i honestly could not have been more comfortable for making the decision of buying a NEW 2017 SE Jetta. Christian was able to win me over, he helped me get exactly what i wanted within my budget, helped me chose the perfect color and also helped upgrade my Jetta. Christian thank you so much for making my experience the best and helping me find the perfect fit for me. Great customer service, in and out experience, budget friendly, sooooo helpful. Thank you again! I would rate them a 500 out of 10 :) Sarah & Omar
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wxcellent experience
I just moved to NJ and after going to 7 different car dealer i honestly could not have been more comfortable for making the decision of buying a NEW 2017 SE Jetta. Christian was able to win me over, he helped me get exactly what i wanted within my budget, helped me chose the perfect color and also helped upgrade my Jetta. Christian thank you so much for making my experience the best and helping me find the perfect fit for me. Great customer service, in and out experience, budget friendly, sooooo helpful. Thank you again! I would rate them a 500 out of 10 :) Sarah & Omar
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good people but stay away from David Pittman
Previous experience with dealership ok. Recent experience in August 2016 was awful with the most dishonest salesperson on earth David Pittman. Avoid him like plague.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Keith Coles
I would like to thank the team at Burlington Volkswagen, they did an awesome job of working with me to help ensure that I secured my vehicle. The process was seamless and Christine my Salesman was excellent as well. I would recommend this dealership for those shopping for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing
This dealership was great! They have a great selection to choose from, they are really friendly, and the process was nice and fast. They have the best selection out of any Volkswagen dealership I have been to! If you are a Volkswagen fan like me this is tge place to go! Overall, this I had a great experience at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
I'm always glad when I take my car for service and Flo is working. She is extremely helpful, courteous and cheerful . Flo is really great at explaining things and answering all my questions! I have been a customer at Burlington VW for about 20 years , and she is the best customer service rep that I have worked with there ! I also love the comfortable service area where customers wait - so clean, comfortable !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall Service Experience was wonderful
My overall Service Experience was wonderful. Flo was very helpful in answering all my questions. Being new to owning a vehicle with a turbo, she made sure I Knew to keep an eye on both oil and coolant levels and when I should return to the dealership to have my fluids checked and changed. My wait time was also much faster than Expected. My only negative comment was that there was not a full show room where I can "entertain" myself and checking out all of the new Volkswagens. I knew I wanted a GLI or GTI the 1st time I sat in a showroom. It was that experience that led me to fulfill my dream. Burlington Volkswagen you have earned me as a customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Peace Love V-Dub
So in love with my Beetle Convertible and pleased with VW that I'm highly considering purchasing another Bug in the years to come. Burlington VW service dept. is great, service reps are professional and personable, plus I love the vintage/classic rock vibe of the dealership, its unique! Had my Bug in a few times for warranty repairs and never was my concerns not addressed/fixed, and I'm pretty peticular about my car! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy Peasy
This was an simple service visit. The airbag recall. Flo is always very friendly, easy to work with, knowledgeable, quick. She had the work done and also 2 bulbs replaced that burned out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair