Reviews
Write a reviewGreat Service department
They are always nice and always helpful every time I visit for service. Also the service is completed in a timely manner which I always aporeciate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service department
After buying my car certified pre owned from another dealer, it was discovered that there were previous issues with my vehicle. Jim went way above and beyond the call of duty to make sure my car was fixed properly and for good. I definitely recommend Burlington VW for your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Accommodated me coming in a day early. Fast fix of problem. Parts in stock. Friendly and informative. Might want to improve the on line service appt process a bit. Seemed less integrated with the actual operations than it needed to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase vehicle
Burlington VW sold us two vehicles this past weekend. Christian was our car salesman and he was extremely professional, honest, caring and put forth great effort in meeting our needs. We have been dealing with this particular VW dealership since 2011 and they have not let us down. When it came to negotiating prices, Christian made it happen. The whole Burlington VW dealership was very courteous and that made the biggest difference with our family. It's great to know that Christian knew who we were......it added a little personal touch to the transaction of leasing a new 2017 and buying a 2016 Nissan Maxima. We are satisfied with doing business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flo is the best!
Excellent service and advice as usual for the past six years. Flo is the best, and is the reason I have 2 cars serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car sale
I was having issues with my 2010 vw and needed a new car and the dealership was very helpful with making sure that I got the best deal possible for my budget
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful!
Burlington Volkswagen has excellent customer service and the staff was very helpful and friendly!! We would highly recommend this dealership for sales and or service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service for my vehicle
I had an excellent experience while visiting VW yesterday. I didn't have an appointment but was able to get an oil change and set up another appointment for my cracked windshield. Flow was very helpful and professional, gave me a call Bach as she said she would.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Job
Because they are very friendly, and they did good Job. The area very clean , excellent and courtesy the lady behind the counter, and salesman too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
They were very knowledgeable about my car and made the buying process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase