Reviews
Write a reviewAwesome Experience !
Meredith Iacone did an awesome job helping and assisting me in the car buying process ! If I were to recommend anyone it would be her !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that Meredith was able to assist you in purchasing your new vehicle. We hope to see you on your next service appointment and take care.
Quick & easy to work with.
Worked with Meredith. Got most of the deal done via e-mail. Had my family with me and they were very accommodating. I would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Curt, thank you for your review! We're glad to be of service and we hope you and your family enjoy your new vehicle for many years to come. Take care and have a great day.
Mrs. Davetta Luton
i just bought my volkswagen jetta and it was a good buying experience. i was in need of a new vehicle and Sebastian Cassano made the process simple and smoothly. He made sure i test drove all the vehicles i was intrested in and best of all he helped me get in a reasonable affordable. i would highly reccomend the Burlington Volkswagen branch
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
OMG! Was so easy and fast!!! Great experience!
My lease was up on my Jetta.....and I wanted a new one. Sebastian was so helpful, and he really knew what he was talking about! He made the process go quickly and smoothly, and he kept us informed throughout the entire process. Further more, everyone at Burlington Volkswagen kept checking in on us, offering us a drink/food, and they were all so friendly. Sebastian got me a great deal on an amazing new 2017 Jetta, and I love my new car! My payments stayed low, too! Tell your friends.....sometimes getting a new car can be painful....not in this case for sure!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Horrible customer service
My car buying experience was great but it was all downhill from there. An oil change was not done properly and the oil leaked all over my concrete driveway. They sent a tech to my house to fix it and he attempted to clean the stain but it wasn't that effective. The most recent experience, which is the worst is my parts order that was supposed to come in 2-4 business days and was paid for but nobody will give me a status even though 2 weeks have passed. I've left voice mails, multiple emails to managers, used the online chat and I'm just ignored. I finally got a hold of the general manager who told me the parts manager would call me about the status. So he leaves me a voice mail and when I return the call I get his voice mail and of course he doesn't call me back. Do i have to drive to the dealer to get a simple status on where my order is??? I've been trying almost every day for 2 weeks...horrible.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome
Very nice people especially Meredith she got me the car I wanted never had a sales person so nice she made me feel very comfortable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great People
Ricky and Anthony were so friendly and accommodating. They made the process so easy and I got a great car for a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent.
From buying my 2016 Jetta Sport to having it serviced, Burlington VW has DONE IT RIGHT! I will go to Burlington for all my VW sales and service. Why? Because they treat you well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christian from Burlington Nj VW made my deal happen!!!
I wanted to get out of my Corolla because it was too small for me and my children. I had a lot of left over money in my 6 year loan. Christian worked with me and made it happen!! He was extremely patient and kind and I would highly recommend Burlington Vilkswagon. I ended getting the Toureg which I love!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
I enjoyed the people I met, and David Pittman's demeanor and product knowledge helped me make an informed decision. He helped a VW better suited for my purposes then I was originally considering.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase