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Burlington VW

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)
Visit Burlington VW
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 379-1315 (888) 379-1315
Used (888) 368-2372 (888) 368-2372

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burlington VW from DealerRater.

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Awesome Experience !

Meredith Iacone did an awesome job helping and assisting me in the car buying process ! If I were to recommend anyone it would be her !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's great to hear that Meredith was able to assist you in purchasing your new vehicle. We hope to see you on your next service appointment and take care.

Quick & easy to work with.

Worked with Meredith. Got most of the deal done via e-mail. Had my family with me and they were very accommodating. I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Curt, thank you for your review! We're glad to be of service and we hope you and your family enjoy your new vehicle for many years to come. Take care and have a great day.

Mrs. Davetta Luton

i just bought my volkswagen jetta and it was a good buying experience. i was in need of a new vehicle and Sebastian Cassano made the process simple and smoothly. He made sure i test drove all the vehicles i was intrested in and best of all he helped me get in a reasonable affordable. i would highly reccomend the Burlington Volkswagen branch

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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OMG! Was so easy and fast!!! Great experience!

My lease was up on my Jetta.....and I wanted a new one. Sebastian was so helpful, and he really knew what he was talking about! He made the process go quickly and smoothly, and he kept us informed throughout the entire process. Further more, everyone at Burlington Volkswagen kept checking in on us, offering us a drink/food, and they were all so friendly. Sebastian got me a great deal on an amazing new 2017 Jetta, and I love my new car! My payments stayed low, too! Tell your friends.....sometimes getting a new car can be painful....not in this case for sure!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible customer service

My car buying experience was great but it was all downhill from there. An oil change was not done properly and the oil leaked all over my concrete driveway. They sent a tech to my house to fix it and he attempted to clean the stain but it wasn't that effective. The most recent experience, which is the worst is my parts order that was supposed to come in 2-4 business days and was paid for but nobody will give me a status even though 2 weeks have passed. I've left voice mails, multiple emails to managers, used the online chat and I'm just ignored. I finally got a hold of the general manager who told me the parts manager would call me about the status. So he leaves me a voice mail and when I return the call I get his voice mail and of course he doesn't call me back. Do i have to drive to the dealer to get a simple status on where my order is??? I've been trying almost every day for 2 weeks...horrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome

Very nice people especially Meredith she got me the car I wanted never had a sales person so nice she made me feel very comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great People

Ricky and Anthony were so friendly and accommodating. They made the process so easy and I got a great car for a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent.

From buying my 2016 Jetta Sport to having it serviced, Burlington VW has DONE IT RIGHT! I will go to Burlington for all my VW sales and service. Why? Because they treat you well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Christian from Burlington Nj VW made my deal happen!!!

I wanted to get out of my Corolla because it was too small for me and my children. I had a lot of left over money in my 6 year loan. Christian worked with me and made it happen!! He was extremely patient and kind and I would highly recommend Burlington Vilkswagon. I ended getting the Toureg which I love!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience!

I enjoyed the people I met, and David Pittman's demeanor and product knowledge helped me make an informed decision. He helped a VW better suited for my purposes then I was originally considering.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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