Reviews
Write a reviewCar was a disaster from the start Buyer beware!
My 2013 Caddy ATS was a disaster from the start.At 4000 miles the torque convertor blew out.I would never buy a Caddy product again.Think about it before you buy.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, We are sorry to hear about your experience. We know that the cars can and will have problems, and it is definitely our responsiblilty to get them taken care of. The ATS has been an outstanding addition to our lineup and has been very reliable. Obviously in your case, the car failed to live up to its reputation. Please let us know here at Tropical Cadillac if there is anything more we can do to make up for the unfortunate experience you had. My name is Matt Rode and I can be reached at (941) 751-6886
This Dealer Is Top Notch!
A fair and honest dealer that is absolutely top notch! Purchased a high line used car from Matt which had a couple issues that were immediately, and properly, taken care of beyond my (high) expectations. No games, just a dealer that does what they say they will do. I HIGHLY recommend Matt and this dealership to anyone, I will recommend to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
new purchase for comfort in Golden Years.
We purchased a new luxury Cadillac for 2013 and got a great trade in of an Acura 2009 with low miles and great tech pkg. Boy did we get a gem!!!! The safety,technology and comfort only a Cadillac can give is in this car. The service was outstanding and our salesman ,Randy , knows his product informed us expertly and "Professionally and easily understood." Entire deal was exquisite!!! We just had a 1300 mile ride north to New England and my husband and I both agree best car ever and we're both over 66. Looking forward to our ride back to Fl. and getting all the fun of others saying"What kind of car is that,WOW',,,and we say come and look at this Progress in Transportation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love my truck
I bought my new Silverado from the internet manager jp and I love it. he had the process easy and even brought to my house. There really was no "process" because it was so easy. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purpose site unseen
Buying experience was overall very good. Contacted the Internet sales manager JP who was very willing to be flexible on the price. I purposed a 2008 Toyota Avalon Limited with low miles. Got an unbelievable price. The business manager Andre walked me through the paper work, which was unusually given I was an out of state buyer. Tropical Cadillac even reimburse me the cost of new floor mates after I contacted them that the mats were dirty. JP upheld the Cadillac mission buying experience. Highly recommend.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase