Skip to main content

Maplecrest Ford

(1,100 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

This is my 6th purchase from my favorite dealer!

I have gone to other dealers with other makes of cars. I have never gotten the attention and personal experience that I have at Maplecrest Ford in Mendham. In addition their service department is kind, knowlegable and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Denise, Thank you for the kind words about James, Jim and Maplecrest Ford of Mendham. Your comments help others see what kind of dealership Maplecrest is. We are very glad to have customers like you!

Purchase of my Ford escape SE

Very helpful and has patience with all my question. also explain the way the escape Operation .the wipers,The syne,the head lights, and all the features ,and the price was right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Dear Jerry, Thank you for taking the time out of your busy day to review James and Maplecrest. Please call or come back if you need any further explanation for any of your Ford's features. See you soon.

Friendly, easy purchase

Friendly sales staff, manager and business specialist. As always expected at a car dealership, there was the ever present after sales selling attempt at warranty and other protective/maintenance stuff. We didn't feel worked over and the reps understood, "no thank you" or "we'll pass on that." Vehicle storage lots definitely need some attention. Overgrown with weeds and vehicles were not organized by type or model.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Joey, Thank you for 5 star rating and the constructive comments for Maplecrest. We always welcome all feedback. We are glad that you did not feel pressure from our staff and processes as that is something on which we pride ourselves. We hope to see you soon!

They put me in the car I wanted at the price I wanted to pay

This is our third car from Maplecrest, one purchased, one financed and the most recent leased. The salesman, James Skuraton, was very helpful and managed to get me the pricing I wanted. Leasing this Escape was one of the easiest things I've done as far as car buying goes. Everyone at Maplecrest is friendly, polite and professional. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Chrisp, Thank you for taking the time out to review Maplecrest Ford of Mendham and employee James Skuraton! We appreciate this very much. It helps show the public what kind of dealership we are. We hope to see you soon.

This is our third vehicle from Maplecrest

Maplecrest and our salesman James Skuraton were professional, courteous and got me the car I wanted at the price I wanted to pay. This is our third car from Maplecrest and I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so happy to hear about your experience with Maplecrest Ford here on Cars.com! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is! Enjoy you Ford and many happy miles to you!

Maplecrest Ford review

Great experience from start to finish. Great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so happy to hear about your experience! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is!

Simply THE Best

Leased a Ford Fusion. This was perhaps my 5th leased car (first Ford). I have never had such a positive experience leasing a car. Brian McHugh, a Maplecrest salesperson, was the best. He made the entire experience so easy and painless. I am now a lifelong Ford and Maplecrest customer. Thanks to all. Oh, and I adore my Fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so happy to hear about your experience with Maplecrest Ford here on Cars.com! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is!

This is what car buying should be !!!

My salesperson James Skuraton was pleasant, professional, answered all questions, offered drinks and really took an interest in my vehicle purchase. At no time was there any pressure, even when I told him I was going to think about it overnight. The sales manager Dave Cozza worked with me on the price, and trade in, and at no time did I feel pressure, that I had to buy that day. If your a Met fan you will think your dealing with Ron Darling as Dave has a strong resemblance to the Met pitcher. He even signed a baseball for me !!! LOL. When you are tired of the Highway pressure and dealer scams, visit this dealership, you will be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to review James, Dave and Maplecrest Ford of Mendham NJ!

Pleasant Surprise

It is such a rarity to fully enjoy the purchase of a new vehicle from start to finish anymore. I therefore felt the need to write a few lines about my experience at Maplecrest Ford of Mendham with Salesman Charles Countryman. Initially I decided to go with another dealership as the offer was identical however after reading some customer reviews I decided to proceed with Maplecrest Ford and I was not disappointed. From negotiating the deal at the very beginning Charles was up front, honest and to the point in terms of what is possible and how if at all it could be achieved. Charles made me feel at ease about the deal by being very responsive and attentive. At the very end Charles really proved to me that I could and should expect the highest level of customer service from a car dealer. Thanks to Charles and Maplecrest Ford my car buying experience bar is going to be set pretty high going forward. Thanks again for an awesome experience. Michael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Michael, The time that you have taken to write Charles and Maplecrest a review is greatly appreciated. It shows the public what kind of dealership Maplecrest is and how we operate. Thank you for the kind words and we hope to see you soon.

Excellent Experience

I have purchased 4 vehicles over the past 2 years at 4 different locations across the area. This has BY FAR been the best experience I have had. The staff is extremely professional and courteous. Most notably, I would like to personally thank Rich Colazzo and David Cozza for exceeding any imaginable expectations I had when first walking in to do business. Because of those 2 staff members, I have a firm commitment to Maplecrest Ford in Mendham for any of my car buying/service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Dear Tyler, Thank you for the great review of Maplecrest Ford of Mendham and staff members, Dave and Rich. We appreciate the time you have taken to let others know what kind of dealership Maplecrest is! Enjoy your new Ford and see you soon.