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Maplecrest Ford

(1,102 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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We purchased a 2014 Escape from Maplecrest Ford a few...

We purchased a 2014 Escape from Maplecrest Ford a few weeks ago. We are very happy with the car and were very pleased with the entire purchasing process. We were offered a test drive and in a test vehicle with 5 minutes of arriving at the dealership. The pricing was straight forward and very competitive for both the purchase and the trade-in. The day we picked the car up all the paperwork was complete and well organized and we were in our new car in 20 minutes. Everyone we dealt with was customer-oriented and pleasant without applying undue pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The sales reps went above and beyond to give us a great...

The sales reps went above and beyond to give us a great deal! Very happy and satisfied with the service! I would recommend this dealership to any one looking to buy a new or used car! Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was a hassle free car buying experience. The sales...

This was a hassle free car buying experience. The sales team was very professional and helpful through each step of a very quick process. All of my concerns were addressed to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

From start to finish, Maplecrest Ford of Mendham goes...

From start to finish, Maplecrest Ford of Mendham goes above and beyond to ensure customer satisfaction. We recently purchased a pre-owned Ford Edge for our daughter, traded in her vehicle and had the car shipped to California. Charlie Samons assisted us with all aspects of the transaction. Charlie went above and beyond and made the experience stress-free and we couldn't have been happier with the service! This is our third purchase from Maplecrest Ford of Mendham, and we wouldn't want to go anywhere else. Owner Tom Giordano knows how to serve customers and values your business. We will revisit Maplecrest Ford of Mendham again for our next car purchase. Thumbs way up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great buying experience

Found truck online called about it salesperson very helpful came to dealership to test drive it and bought truck no hassles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you!

This is the second vehicle my wife and I leased from...

This is the second vehicle my wife and I leased from Maplecrest Ford and we plan on continuing to come back again & again. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was shopping online for a new car and stumbled across...

I was shopping online for a new car and stumbled across Maplecrest Ford in Mendham, NJ. I'm in NY and was looking for a specific car. The Internet Sales Dept was very responsive and helped me get the exact car I wanted and I was able to negotiate a very good price. (Price was far better than NY prices.) I then worked with a sales associate and finance person over the phone/email to finalize the deal, so I just needed to go to the dealership to pick up the car and sign the paperwork. The folks at the dealership are extremely professional and friendly. I highly recommend Maplecrest Ford and will shop with them again for my next Ford. -Margaret

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

When I decided to replace a vehicle, I planned a visit to...

When I decided to replace a vehicle, I planned a visit to MapleCrest Ford. I had decided upon the model, and I received expert help and guidance from a sales consultant, general manager, finance manager and principal. The service was courteous and thorough, not overbearing. The decision making process and selection from inventory was superior to any car purchase I have ever made. Even the Ford brand stood tall. This was my second Ford, and first since my first car 30 years ago. I am now the proud driver of a 2014 Ford Edge. I love the car and the assistance I received throughout. Great job to all at MapleCrest for a stellar experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best car buying experience I have ever had. The feel...

The best car buying experience I have ever had. The feel of your local dealership service combined with the most competitive price is a win win in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I gave the rating above, "great", because I was...

I gave the rating above, "great", because I was quite well attended in my request. I am temporary worker in New Jersey and it is not easy at all to find a dealer and a sales consultant that are ready to find a battle to find credit for me. Really good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.