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Maplecrest Ford

(1,102 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Always a Please to Work with the Mendham from Sales to Serv

I honestly felt when I randomly stopped into the Mendham Dealership in 2010 is was a good feeling. Sales and Service is beyond expectations on all levels. My Salesman James is a Class act professionally and personally. He should be commended for his hard work and due diligence. James always takes the extra step and has made my car buying experiences nothing less than EXCELLENT!!!! Thank You James I would also like to recognize Jim Kane in Service for always doing the right thing and Jerry in the shop. I have purchased many new cars in the past 40 plus years and had many good service experiences and some not so good. Jim and his Team also have taken the experience to the next level.... Tom Giordano should be VERY, VERY proud of his staff...Thank You also to Rodrigo and the Mendham Ford Team!!! Looking forward to my next car experience... Respectfully, Rich Catania

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Dear Rich, Thank you very much for your nice review of your experiences with Maplecrest, I really appreciate your taking the time to let us know and thank you so much for your business! Have a great summer! Tom Giordano

Excellence

Excellent dealership. James helped get my daughter into a car that fit her needs and presented as many scenarios as she needed to make a decision. I would not hesitate at all to recommend Maplecrest or James Skuraton to anyone. It was a wonderful experience and I feel that we got a very fair price for the car. We are very happy! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your experience, I'm glad your daughter is pleased with her vehicle! We appreciate your business very much and are always here to assist should you have any questions or concerns. Thank you again, have a nice summer! Tom G

James is a great guy to work with

I recently bought a new Ford Explorer from this dealership. I did not get the high pressure sales job common to a lot o car dealerships. James is very pleasant, knowledgeable, and straight forward to work with. Buying from this dealership is about as easy going as it gets I think. I also got a very fair price on my trade in. I would definitely do business here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind review of Maplecrest Ford! We really appreciate your business, please don't hesitate to call us if ever we can offer assistance. There's a lot of technology in your Explorer, please call if you have any questions! Enjoy! Tom Giordano

Very happy

James was great to work with. He was professional, patient and accommodating. He worked through all options to help me build the perfect car for me and I couldn't be happier with my Ford Edge Limited. From setting up Sync and MyTouch to checking in a week later to make sure I was happy, James made this a great, easy experience. Overall I have been very pleased with Ford so far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post a review about your experience with Maplecrest! I'm happy to hear you are pleased with James and our staff as well as your new Edge! We are always here to assist so please call if you have any questions or concerns. As I'm sure James told you, we offer free loaner vehicles for service so we hope to see you in a few thousand miles! Thank you again for your business, have a nice summer! Tom Giordano

maple crest ford

James was very punctual in delivering the vehicle and his knowledge of the car was first rate. the overall experience was very pleasant. I would recommend James any time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your nice review of Maplecrest, we appreciate your business! We are always here to assist should you have any questions or concerns. Thank you again! Tom G.

Great Expierence

We received a quick online response and able to test drive when we arrived. Brian and Kurt were friendly, professional and down to earth. They went out of their way to make the experience very comfortable for us. When we went back to finalize, the process was prompt and efficient. They totally changed our impression of car salesmen! We highly recommend Maplecrest Ford for future car buyers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your experience at Maplecrest! We work hard to deliver exactly what you expressed; friendly, down to earth, professional, comfortable, prompt and efficient. Maybe you'll consider being in our next commercial! Thank you again for your business, hope to see you soon back in the store! Tom G.

Summit Express Limo.NJ

One of the best car buying experiences me and my boss had. James was more than helpful and patient in explaining the financing options along with reviewing all the vehicle operation at the time of pickup.We will come back to buy our next cars here soon.We got best trade in option we compared around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Dear Mark, Thank you for your nice review, I'm happy to hear you were so happy with your experience, please do not hesitate to contact us if ever we can be of assistance in the future. Thank you for your business! Tom G.

New Car

One of the best car buying experiences I've had. James was more than helpful and patient in explaining the financing options along with reviewing all the vehicle operation at the time of pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experiance!

It was an absolute pleasure working with James. He was a true professional displaying patience, strong product knowledge and was clear and concise during our negotiation. If you are looking to purchase a new or used vehicle I HIGHLY suggest contacting James … you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Like buying a car from your best friend.

Maplecrest Ford was and has been my first choice when buying a new Ford. The people are always nice and very knowledgeable about the cars they sell. With a good selection and great prices, how can you go wrong. James found the truck I wanted quickly and took care of everything before I arrived. He spent time making sure I understood all of its options and repeatedly checked with me after the purchase to make sure I was completely satisfied. Don't waste your time anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.