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INFINITI of Coconut Creek

(1,305 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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Great service

Very good service. Salesman was attentive to my needs and went out of his way to satisfy my requirements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Extremely helpful..Knowledgable about the car..NO PRESSURE..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

We walked in late on a Saturday after already finding another Infiniti dealership to be closed. Luckily, Infiniti of Coconut Creek has a wide range of working hours. After a warm greeting from the manager we were paired up with salesman Winston. Dealing with him was such a pleasure! He was thorough, helpful and got us a pretty good deal at the end. We were there way past their closing hour and never felt rushed. The customer service is exceptional to say the least! The dealership is clean and comfortable. Winston, thanks again for the A+++++ service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Service

As also, the customer service at the dealership, whether in service or sales, as been outstanding. all the staff members are very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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good service

It has been a pleasure doing business with your dealership for the past nine years. Everyone is warm and friendly and very helpful, and the product is wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mike Stevens was exceptional

My salesman Mike Stevens was exceptional; he spent four hours and 30 minutes helping me make the right decision in choosing the right vehicle .However , it all disintegrated rather fast when it came down to customer - dealer final dealing time . As Mike Stevens handed me over to one sale manager , i was quoted a residual of twenty thousand dollars of buyout at the ended of my lease . When i sat down to finalize with finance , my residual went from twenty thousands to twenty nine . At that point i asked to cancel the deal as i found the dealership untrustworthy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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professional staff made the process easy

Purchasing a car is NOT one of my favorite things to do. The experience we had dealing with Coconut Creek Infitnity was a pleasure. Their friendly, outgoing, competent, and professional staff made the process easy and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional

Every one was very nice and friendly. We were greeted at the door by Winston our sales guy that did every thing to help us find us just what we wanted. Hew was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome service

I bought my last car ten years ago from you guys. Everyone there was super nice and I had no issues which is why I came back to get another car from you. Not to mention that once you drive a G35 you don't want to drive anything else. Mark Stevens was super helpful and nice and Geraldo as well in Finance. Everyone was professional and courteous. Your dealership is very nice I don't feel like I am being pressured. I would never go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle Purchase

Excellent experience. Ralph and Gerardo both were thorough and know their products well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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