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INFINITI of Coconut Creek

(1,301 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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The dealership at coconut creek was amazing, fast and

The dealership at coconut creek was amazing, fast and easy! Ralph was fantastic like always.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy Ralph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Crowley General Manager INFINITI Mike@infcc.com

Dealer response

Your positive review truly brightened our day! 🌟 We’re delighted you felt like a VIP. Tell your friends and family about our referral program, and enjoy free car washes for life. We look forward to welcoming you back soon for more great experiences! 🚗🍪 Best regards, Daniel Norris dnorris@lincolnofcc.com

Went in late on a Friday night and was met with nothing

Went in late on a Friday night and was met with nothing but great service and I left with my beautiful new Infiniti

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Crowley General Manager INFINITI Mike@infcc.com

My experience at INFINITI of Coconut Creek was

My experience at INFINITI of Coconut Creek was exceptional and I highly recommend Marvin (Salesperson). He was very attentive, professional, and extremely knowledgeable. Most importantly, post-sale he continued to meet and exceed my expectations.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing INFINITI of Coconut Creek. Your feedback and rating mean a lot to us. We're glad Marvin was able to help, and we hope to see you again! Michael Crowley General Manager INFINITI Mike@infcc.com

Marvin was extremely professional, attentive and

Marvin was extremely professional, attentive and efficient! He was a pleasure to work with on the purchase of our vehicle. We would 100% recommend Marvin to any potential buyers. Thank you!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Catherine, Thank you so much for your kind words for Marvin, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

If you are looking to purchase a vehicle, you must do it

If you are looking to purchase a vehicle, you must do it at Infiniti of Coconut Creek WITH RALPH!!! My experience was outstanding. Ralph's professionalism and dedication to customer satisfaction were evident from the start. He was attentive, genuinely interested in my needs, and extremely knowledgeable about the vehicles. He does NOT pressure you and is very knowledgeable and HONEST about the pricing and financing. Even after the sale, Ralph's commitment to excellent service continued with follow-ups to ensure I was happy with my new car. His care and attention to detail are rare in the industry. I highly recommend Ralph at Infiniti of Coconut Creek for a seamless and enjoyable car-buying experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Ralph was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

Ralph helped me lease another Infiniti and made it

Ralph helped me lease another Infiniti and made it extremely easy! I told him what I was interested in and what price range I was looking for. He showed me some options and I fell in love with a car that I thought was out of my price range. Shortly after, he had an eamazing price for me! He made my new lease easy and painless! I highly recommend Ralph when you are looking to buy/lease a car. You won't be disappointed!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ralph! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

Jose is an excellent sales person works well with

Jose is an excellent sales person works well with customers connivence well appreciated reall greatful

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

Five stars all the way for Infiniti of Coconut Creek!

Five stars all the way for Infiniti of Coconut Creek! I had the pleasure of working with Jose during my recent car purchase, and I couldn't be happier with the experience. Jose went above and beyond to ensure I found the perfect vehicle to fit my needs and budget. His knowledge, professionalism, and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Infiniti of Coconut Creek, and if you're lucky enough to work with Jose, you're in excellent hands!

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well with Jose and truly appreciate your feedback. Michael Crowley General Manager INFINITI Mike@infcc.com

DO NOT BUY from Infiniti of coconut creek!

DO NOT BUY from Infiniti of coconut creek! Typical bait and switch, long waits, switch by out paper work. Then after that they are not honoring the deal we signed for. Go to another dealership this one is very very shady. Do not deal with Dan Norris Jr & Sr, Alonzo Ricardo! These people will try to scam you!

Rating breakdown (out of 5):
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  • Overall experience 1.0
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Alex, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

My experience with Carall Treasure don’t waste your time,

My experience with Carall Treasure don’t waste your time, online department and sales floor have no idea what availability on cars and suvs .

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om