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INFINITI of Coconut Creek

(1,305 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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Jose is an excellent sales person works well with

Jose is an excellent sales person works well with customers connivence well appreciated reall greatful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

Five stars all the way for Infiniti of Coconut Creek!

Five stars all the way for Infiniti of Coconut Creek! I had the pleasure of working with Jose during my recent car purchase, and I couldn't be happier with the experience. Jose went above and beyond to ensure I found the perfect vehicle to fit my needs and budget. His knowledge, professionalism, and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Infiniti of Coconut Creek, and if you're lucky enough to work with Jose, you're in excellent hands!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well with Jose and truly appreciate your feedback. Michael Crowley General Manager INFINITI Mike@infcc.com

DO NOT BUY from Infiniti of coconut creek!

DO NOT BUY from Infiniti of coconut creek! Typical bait and switch, long waits, switch by out paper work. Then after that they are not honoring the deal we signed for. Go to another dealership this one is very very shady. Do not deal with Dan Norris Jr & Sr, Alonzo Ricardo! These people will try to scam you!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Alex, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

My experience with Carall Treasure don’t waste your time,

My experience with Carall Treasure don’t waste your time, online department and sales floor have no idea what availability on cars and suvs .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

Marvin is a fantastic asset and resource for this

Marvin is a fantastic asset and resource for this dealership. He is very service oriented. He answered all of my questions. He is very patient and he is very kind. I highly recommend utilizing his services when going to the dealership. He not only cares about the sale of the car he cares about you as a client. I will definitely be utilizing Marvin on my next purchase and have already gone back to him for another purchase for someone in my family. I would recommend him highly. Thank you, Marvin .

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Marvin! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

Marvin was amazing from start to finish on the process.

Marvin was amazing from start to finish on the process. Extremely professional, attentive, & helped me with my dream car! A huge thank you to Marvin, Ricardo, & Kavir for all the help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jaelyn, and look forward to your next visit. Michael Crowley General Manager INFINITI Mike@infcc.com

Goldbert Burton helped me find the car I was looking for

Goldbert Burton helped me find the car I was looking for and I left a happy customer. The customer service was amazing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Goldbert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

Infiniti of Coconut Creek is our place to go for our

Infiniti of Coconut Creek is our place to go for our lease cars. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

Jose was very easy to work with and made the process a

Jose was very easy to work with and made the process a good experience, thank you Jose and Infiniti of coconut creek for my Q50!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us, Javier. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

I had a wonderful experience.

I had a wonderful experience. I was treated respectfully and my sales associate really went the extra mile for me. They’ve earned my repeat business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com