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INFINITI of Coconut Creek

(1,305 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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He was very easy to work with!

He was very easy to work with! Made the car buying experience super easy. Amazing service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Tracey. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

Great experience with Jose.

Great experience with Jose. He recommended me the perfect car and gave me all the details. Definitely going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to INFINITI of Coconut Creek. It's great to hear that we were able to assist you and that you had such a positive experience. Michael Crowley General Manager INFINITI Mike@infcc.com

Had a pleasure of working with Jose and he was amazing,

Had a pleasure of working with Jose and he was amazing, thank you for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Maria, thank you so much for choosing INFINITI of Coconut Creek! Please let us know if we can be of any more assistance. Michael Crowley General Manager INFINITI Mike@infcc.com

Had an amazing experience buying a new car from Jose in

Had an amazing experience buying a new car from Jose in sales. thank you so much !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to INFINITI of Coconut Creek. It's great to hear that Jose was able to assist you with your purchase and that you had such a positive experience! Michael Crowley General Manager INFINITI Mike@infcc.com

Sales and staff were amazing throughout the entire

Sales and staff were amazing throughout the entire process. I was in and out with trading my lease in as we completed all the paperwork online prior to my arrival at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

I always come here to service my car, best team most

I always come here to service my car, best team most efficient and very trustworthy. Andrew T. Helps men every time with making sure my car is taken are of and Marvin S helped me swap my old infinity for a newer one so effortlessly. Amazing team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Loren, and it's great to hear about your excellent experience here at INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com

Infiniti of coconut is Ð!

Infiniti of coconut is Ð!! PLACE to go for service whether you Owen a Infiniti or a Lincoln.The service personnel here are EXTREMELY KIND and CURIOUS and knowledgeable..Victoria Dunn!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Victoria, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

They missed major points on the CPO checklist which has

They missed major points on the CPO checklist which has to be intentional. Never going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kim, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

Very good.

Very good. Made it very easy to get a car.i would return to get another car from Michael Stevens, I have gotten 4 cars from him already.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Alan, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

N/A

After my bad Experience at the dealership, the general manager reached out and apologized. He also promised that he will fix the issue so it won’t happen to someone else where a vehicle was being advertised while it was in the shop for service. Thank you, great service. I will recommend someone to Infinity of Coconut Creek.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Marc, feel free to contact us at your convenience. Michael Crowley General Manager INFINITI Mike@infcc.com