Reviews
Great Service
This is my third Infiniti and one of the main reasons I continued to stay with Infiniti was their service. Not that I have really had any real issues with my car, but whenever I needed anything from a nail in my tire, a light that went on, or just needed a car wash, Steve Sellick in service was always great, getting me in and out of the dealership fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent car shopping experience!
My salesman, Ricardo Alonzo, is a genuinely good person. He's very knowledgeable in all aspects of Infiniti vehicles, he's respectful and patiently answered my many questions. Larry Ramie, the sales mgr, and Ricardo found every possible discount/incentive and negotiated a great deal for me. The business mgr, Ameike Reid, happily explained every detail of the contract. These guys are true professionals, no pressure, no hype, no nonsense, just great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Martie, thank you for your 5 star rating! We are happy to see that Ricardo, Larry and Ameike were able to assist you with all your questions regarding the purchase of your vehicle. We appreciate seeing your kind words. Our staff will be glad to know that you mentioned them. Enjoy your car!
My Infiniti at coconut creek experience
We had to comeback twice in the beginning, but afterward the process was smooth. Our salesperson Edith was very patient, and very helpful. She took the time to search and find exactly what we were looking for. She explained everything to us and assured us that we were getting the best service possible.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rody, Thank you for sharing your experience with us. We are glad to see that you were satisfied with your customer service experience. Your business is appreciated.
Anthony from the service dept was very helpful
i had a great experience at the dealership, people are very nice, courteous and very knowledgeable, and i even had my car washed, thanks Anthony at the service dept. great job,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marie, your 5 star rating is immensely appreciated! Anthony will be glad to hear that you were greatly satisfied by your customer service experience. Thank you for sharing your experience with us. Thank you for your business.
Stefane Spano
Martin was a true pleasure to work with , he made the process effortless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stefane, we truly appreciate knowing that you had a satisfactory experience with us. Thank you for sharing your feedback. Martin will be glad to hear your mention of him. Your business is greatly appreciated!
Stefane Spano
Martin Greenberg was a true pleasure to work with , he made the process seamless. Finance manager was great to work with as well. I will definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2015 Infiniti service
I was in and out of the service area in less than an hour.., fantastic service from Nassim as well.,, and it was also coveted under the warranty
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from Nash.
NASH in the service department always takes excellent care of our car. We trust him and he has never let us down. We listen to what he says about our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, thank you for leaving us your 5 star rating of your experience with us. We appreciate knowing that you were well taken care of during your vehicle service appointment. Nash will appreciate you mentioning him. Thank you for sharing your feedback. We look forward to your next visit!
Troy was an excellent service consultant
Troy was an excellent service consultant. He let me know all the required service and the approximate cost. The car was even washed. I did not make prior arrangement for shuttle service and he very quickly made the arrangements. thanks Troy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sandra, thank you for leaving a phenomenal review of your customer service experience with us. We are glad that we were able to help you with what you were looking for. Troy will appreciate your mention of him. Your feedback is appreciated. Thank you for your business.
they seem to truly want to make you feel very good.
Helpful beyond what I had expected. Naseem was my service person, and he took care of every detail for me. I would strongly recommend doing business with this firm.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair