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INFINITI of Coconut Creek

(1,301 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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Great service on my Infiniti

Great service from the moment I stepped into the building. Steve Bussius in the service consultant department was the best. Helped me out with my car still under warranty. Other Infinti dealers did not want to consider my warranty. Steve went out of his way and did a amazing job. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always Great Service

I brought my vehicle in for service and had Bill Diedwardo assist me. His service was fantastic. Always kept me informed of any recommendations to the safety of my vehicle. A pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Barbara

I was undecided on which model Infiniti I wanted. Marcus was amazing in helping me make my decision. He was able to answer all of my questions about each vehicle I was interested in. He was very kind and extremely knowledgeable regarding the vehicles. He was not the typical car salesman. He was truly interested in helping me get the best deal for my money. The entire experience was a positive one. I will definitely return to this dealership and I have already recommended a friend to Marcus Herrera. Thank you Marcus for being so amazing at what you do. It is very much appreciated. Loving my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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EXCELLENT CUSTOMER SERVICE

i love having my car service as I have never had a bad experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great job loved the experience

Great job nice waiting area. Car was washed serviced and ready when promised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service on my Infiniti Qx50 2016

TI had a puncture in my Tire, took car to service and informed service center of the problem..the staff were courteous and listened to what i needed. when in the waiting room the service person kept informing me of the progress on the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Rupa S

Perfect Experience will surely recommend to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

All workers were very attentive and kind. Very swift and professional. I was in and out within minutes and car was cleaned as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience!!

This is my second car from Infiniti of Coconut Creek. Both experiences were great. My salesman, Marcus goes above and beyond to make sure I leave with the car I wanted. He works with the dealership team closely to ensure the entire transaction goes smoothly. He supports his clients through the entire process and is always willing to help when it comes time for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience

Nick was very professional and kind and also patient with me .my experience was 110% and couldnt be any happier with my car. I recomend coconut creek infinity for not only their superior cars but there phenominal customer service . again thank you nick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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