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Rhinelander Auto Group

(161 reviews)
Visit Rhinelander Auto Group
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (715) 804-4110 (715) 804-4110
Used (715) 804-4209 (715) 804-4209
Service (715) 804-4160 (715) 804-4160

Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rhinelander Auto Group from DealerRater.

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If you are looking for the VERY best car dealership, I

If you are looking for the VERY best car dealership, I highly recommend Rhinelander Auto Group in Rhinelander, Wi. Not only do they employ the most knowledgeable and caring employees, but you will always feel valued as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the great review of our team! We appreciate the feedback and recommendation and look forward to seeing you again soon :)

I was looking for a truck for my husband and I found one

I was looking for a truck for my husband and I found one online that I wanted. Jack and Seth found the exact one at another dealership and had it delivered to Rhinelander GM. They found it on a Friday and it was delivered on Monday and ready to pick up on Tuesday. They were super helpful and friendly. I highly recommend them and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Rhinelander Chevrolet GMC! Thanks again for the recommendation, and have an amazing day!

Expert reliable service from helpful friendly staff done

Expert reliable service from helpful friendly staff done in reasonable time. Always satisfied with their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star review!

They were very helpful and answered all our questions and

They were very helpful and answered all our questions and concerns regarding our vehicle purchase. We are very satisfied and it makes purchasing a vehicle a great experience. Thanks to the entire staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star review!

Very professional service.

Very professional service. They also found a tire leak that was reported and completed the best and most cost effective solution.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks Dave! Happy to hear you are satisfied with our service. See you next time!

Well alll I can say that it was a real breath of fresh

Well alll I can say that it was a real breath of fresh air! We went in too look at a used car that we saw on line. I didn’t know what to expect since it’s been awhile since we purchased a different vehicle.the sales guy was short, and told me the price of the car and all the other things I could expect in addition to car value before I even test drove it. No strings no xx! Drove it , loved it !👍 Nothing changed so i bought it. Plus there’s a return policy that if you find something wrong with the vehicle u can return or replace it given time limits. Another plus in my mind! My sales professional was Lance Shadrick. Super nice and accommodating. Got him in my contacts now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this great review, Ron! We're so glad to hear about your experience with Lance and our sales team. We look forward to seeing you again soon!

As always very good service and let us know the status of

As always very good service and let us know the status of our truck and what not to do. Thanks. Always take our vehicles to Rhinelander GM!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for always choosing Rhinelander GM, Mary! We look forward to seeing you again soon :)

Service was good.

Service was good. And everything was explain to me, I like the inspection video that they send you and just overall good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We hope to earn that 5th star next time you stop in!

The Toyota Service Reps are all great!

The Toyota Service Reps are all great! Great communication and service. The video walk around and text alerts let me know all I needed to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars!

Another great service appointment from Rhinelander GM!

Another great service appointment from Rhinelander GM! Thank you for taking such great care of me and my car again! You guys are top notch! I don't go anywhere else for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for always choosing Rhinelander Auto Group, Lori! We value your loyalty and look forward to your next visit.