Sentry West Mazda

As a woman buying a car for the first time on my own, Tim and Barry made the entire process easy for me. I knew what I wanted to purchase and how much money I could spend and they made it happen. They took my trade in and when my pre- approved financing fell through at the last minute, Tim was able to find very reasonable financing for me in less than an hour. Barry spent a lot of time with me in the new car explaining all the new features I was unfamiliar with. My past car buying experiences with an ex-husband have been gruesome to say the least but my experience with Sentry West was the complete opposite. I highly recommend this dealership.

Tim C was really a great person to deal with he answered all my questions and no pushy sales and no BS I took my time and he got me a great deal on a one owner two year old SUV After the sale I felt good with the price and I'm happy with my purchase It was worth the 1 hr. drive for me from Chicopee and it saved me some cash as well

Sentry West Staff were professional and easy to interact with. The salesman, Tim was forthcoming when asking questions. He also said openly, "I don't know," when he he didn't have an answer and together we searched the internet for a response from the manufacturer . The Sales Manager is a clear communicator and was knowledgeable and very personable. He was confident and diligent in his follow up and kept his assurances. The Service Dept. Manager demonstrated he welcomed my business by stating, "If there's anything we can do for you, let me know." Certainly surprised me to be so respectfully treated. When I asked how to use one of the accessories in the vehicle, a very polite mechanic showed me. I appreciated his candor and willingness to ensure that I knew how to use it, before departing with my vehicle. I was delightfully surprised by the entire experience.

I really like the car, but it still smelled like smoke and in less than a month needed major repairs.

I bought a Mazda6 from Nick Scherer, the second car I purchased form him. I went back because he's such a pleasure to deal with. He really knows his stuff and goes out of his way to answer questions. He made the experience pleasant and painless.

Nick was knowledgeable and helpful with my purchase! I didn’t feel pressured (until signing finance papers, they always try to add in tons of extras I don’t want). Overall nice experience.

Very pleasant Buying experience. Our sales person, Pete Rende was wonderful and very knowledgeable about the product.. Tim OMalley, sales manager, was also a pleasure to work with helped us along with our buying decision. From start to finish they made the process very easy. Thank you Sentry Wezt

Honored advertised price, no "let me talk to my manager" and very helpful getting the car to me - sales Guy came in on his day off to do it!

Very pleasant experience. I had planned on buying a Cadillac but was gently convinced by Tim Colleton that I would be far happier with the Lincoln. I think he was right. Could not be more excited about a car. Looks great, drives beautifully. Thanks Tim!

Owning a Lincoln Continental comes with some great perks; which the complimentary pick up service and delivery; greatest thing ever and a definite stress free experience for people on the go all of the time; they also bring you another Lincoln vehicle while they service yours! Love it, Sentry Lincoln Service Advisor Erich is the best; keep up the good work!