Reviews
Write a reviewLincoln Sentry West Shrewsbury, Ma
Everyone was so helpful and nice. This is my second car I bought from them. I was so happy with the first purchase I bought years ago..service maintenance and sales, that I went back for my new car. I would highly recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
70k and going strong
MY 2011 MKX is in near-new condition, in part, due to the excellent maintenance it has received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!
Sentry Lincoln
These guys are beyond great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No Hassle!!!
It was time to lease a new vehicle and since we’ve purchased one in the past for our daughter and most recently my wife leased a 2018 Mazda CX3 I decided to check out the CX 5. I saw Nick on a Sunday afternoon and decided on the CX 5 Sport. From there the process was quick,painless and easy! Thank you Nick and thank you Sentry West!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sentry west review
First time there and it is a very nice facility and the employees were pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jane, it is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again! Take care!
Fantastic Dealership
The best car buying experience I have had in many years. Nick was extremely helpful and went above and beyond to answer my questions throughout the entire leasing process. His follow up was - and still is - exceptional as well. The dealership is sparkling clean and everyone we came in contact with was friendly, polite and respectful. This is our second Mazda from Sentry and we are very impressed with the reliability and driving experience these vehicles offer. I highly recommend this dealership as a first stop in any car buying process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
Wiper blade issue.
Called around 3:30pm, problem with wipers, Jim told us to bring the car right in. Back on the road by 5. Can’t get more accommodating than that. And they washed the car! Superb service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New car owner of CX5
Tim Collaton was my sales person , very helpful , nice to deal with , so as the rest of the staff, very happy with my new car .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
Great people who know their business and treat me welll
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Bought a Mazda CX 5
Tim Collaton was my dealer and was excellent. They had the car I wanted and it was ready when they told me it would be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luca, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!