Reviews
First time
Great customer service from the staff. Could not ask for any better. Was given a coupon for my services and this was great. Thanks for a great visit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dereck, thank you for being our customer, we appreciate your kind words!
Road Warrior - Fleet vehicle
Thank Jeremy!!! Great customer service... I travel all over the South East and by far the service at Jim Tidwell has been the best!!! I will bring my vehicle to Jim Tidwell as often as I can.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Excellent dealer with professional sales agents
Highly recommend this dealership for a serious buyer. The sales agents are highly professional and clear, honest and reasonable competitive prices. Certainly highly recommended Ford dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Candace Waterman
I was so impressed with my service advisor Candace! She is awesome. Wonderful customer service. She is so professional. Great job. She got me in and out quickly and the whole process was so impressive
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
boss31
Candace was awesowe as usual. Waiting to great me and getting me in and out on my way asap. 👍👍I will always be taking my car there for service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words!! We’re glad to hear that we could provide you with a great experience!
Service
Candace did a wonderful job . On time And a very good inspection of all the Truck. Picked up on time. Great service. Been here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
R Ayers
I was handled by Candace Waterman she was fantastic! It was the easiest process I have ever had. Great communication and follow up. Thank You Candance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We thank you for your business and look forward to your next visit!
Purchase of Ford Ranget
Michael and Justin spent a lot of time showing me all the new technology in the Ranger and answered all the questions we had. The trade-in was a 2004 Corolla so the upgrade in technology and functionality is really amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We thank you for your business and look forward to your next visit!
Routine oil change
Excellent customer service- fast and efficient as well as friendly. I will definitely continue to do business with Jim Tidewell Ford and recommend them to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Benny for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Excellent service as always
I’ve been coming to this dealership to gets repairs done on my 2018 mustang for about a year now, and they are the absolute BEST at what they do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.