Reviews
GShelton
Service Manager Jeremy Craig was fantastic. From the initial appointment until repair completion one could not ask for better customer service. He answered every question, he kept me informed and did not miss a timeline. Great experience Thanks Jim Tidwell Ford and one of your best assets Jeremy Craig
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
40000 miles check oil change
They had me in and out in 1 hour. Very friendly staff. Kept me updated on the progress of my car throughout the time they where working on it.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback. We thank you for your business and look forward to your next visit!
Work Van
Very good customer service. I never have an issue with scheduling or the repairs from Jim Tidwell Ford. Very clean facilities and top notch service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Friendly people
The people were super friendly and gave me great deals! The place was super clean and well lit. They had great entertainment while you waited.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We're glad that you had a good experience with your recent service visit.
Great Service!
Brought my truck in for 100k check up and another issue that needed to be looked at, told that it would take a few days - it was ready the next day. Kirk Nuhibian’s customer service has always been excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Used car
My salesperson Mike S was great! He got me in the car of my dreams! He was professional and went the extra mile for me! So if your in the market for a new or used car go see Mike S and he will take great care of you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Salesman was great!
VC was a great salesman! Not happy with detailing of vehicle. Washer fluid empty. Vehicle was filthy after I inspected when I got home. Disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Johnathon for your kind words! It is always great to hear that we were able to make a customer's service experience truly exceptional! We thank you for your business and look forward to your next visit!
Customer
Great service and fast. Personal very helpful Work was completed ahead of time. I will always Take my truck to Tidwell Ford because I know I’ll be taken care of
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! We look forward to your business with us again!
Over priced for oil change
45 bucks for just an oil change. Other dealers include tire rotation at that price. Claimed I needed to change my coolant and brake fluid. Both were done about 6 months ago.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good dealership
Smooth process buying a used car here. They did a good job detailing the car I bought. It looks almost brand new and runs well. Oscar was a great salesman.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the feedback. We thank you for your business and look forward to your next visit!