Reviews
Service and repair
I purchased my FORD 150 at JIM TIDWELL 11 month ago. Overall my experience has been great. The buying process was easy. The facilities were very nice and the service was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Clarence! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new Ford F-150 and have a great day!
Wendy
Candice was very friendly and accessible. She is very professional and helpful. Very much appreciated. I would recommend this dealership and will return for future needs.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Good response
Easy to make an appt. tires alignment. Time set was 1-1/2 hours. That’s what it took! Truck was ready when they said it would be.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Great dealership experience
Had a great experience purchasing my F-150 from this dealership. Ty and VC were great salesmen. They took the time to answer every question I had and provided helpful advice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Salesman Brandon Perry was OUTSTANDING!
I highly recommend doing business with this dealership...specifically salesman Brandon Perry! Very personable, understanding, solutions oriented, and great communicator. And this is coming from a tough, cynical business man himself 😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you C. Jones for your kind words for Brandon! We are thrilled that he provided you with a personable, understanding, solution-oriented car buying experience. Congratulations on your new car!
Unbelievably easy to work with
Great dealership and super easy to deal with. Steve Tiller has changed my opinion of car salesmen! Super organized and helpful. A for this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Doug for your kind words for Steve! We are thrilled that he provided you with a great and easy car buying experience. Congratulations on your new car!
Buying at Tidwell
The purchase process was the easiest I have ever experienced. My salesman, VC was patient and helpful. I was always told the truth, which has not always been my experience at other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Quick lane is quick!
I am a regular customer at Jim Tidwell and purchased a service package with my car. It was a great choice. They don’t try and sell you things you don’t need and give you facts. The waiting area was safe and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Larry! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Ford Edge
Triston was very nice and courteous to me. And Jim Tidwell Ford stood behind their work. A great company to do business with. And I look forward to doing more business with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Willie for your kind words for Triston! We are thrilled that he provided you with a nice and courteous service visit. We look forward to your business with us again!
Oil change
Met by Justin who was very professional and explained all. I now wait for him to call me on the cost and installation of my ford emblem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Corrie for your kind words for Justin! We are thrilled that he provided you with a professional service visit. We look forward to your business with us again!