Reviews
I am very much satisfied.
I am very much satisfied. Service is excellent. I will recommend the people to go there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't be happier with this review and your experience. Thank you for letting us know how we are doing. We hope to see you again.
I am very much satisfied.
I am very much satisfied. Service is excellent. I want to recommend everyone to go there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't be happier with this review and your experience. Thank you for letting us know how we are doing. We hope to see you again.
I have lease cars from you for years, but Michael
I have lease cars from you for years, but Michael suggested that I should purchase the convertable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome! We hope you are enjoying your purchase. Thank you not only for the review, but for your repeat business. Please reach out if you need anything.
Michael is a SUPERSTAR !
Michael is a SUPERSTAR ! I have leased I think 6 times with him. He is the best
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
WOW! We love return customers - and six leases is remarkable . Thank you for coming back to us time and time again. We will pass your kind words along to Michael. Let us know if you need anything.
Pricing should be little lower then the average market
Pricing should be little lower then the average market price. I hope in near future the management and the owner will consider this. Then I can give them 5*****. Not only me all other people will do the same. It’s very important for a company like this to maintain the market balance. Otherwise it will be sinking in near future.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We apologize that your experience with our dealership was less than satisfactory. We would like to get more information from you on this review. Please contact Suzanne Cochrane, our General Manager, at your earliest convenience at 718-631-818.
Originally I didn’t have very kind words to say about the
Originally I didn’t have very kind words to say about the Helms Bros service dept. However after the way they handled the situation I had with my vehicle I have to be honest….Alan who is my service advisor and the team at Helms Bros really went about and behind to address the issue I has having with my truck, which was the center console arm rest ripping after only owning the vehicle for just about a year and a half. Needless to say they made me a happy customer and I’d definitely recommend them as a trusted service facility for anyone with a Mercedes Benz.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the business and taking the time to let us work to correct everything. We appreciate you as a customer and the time you took to leave us a review. Please reach out if there is anything that you need.
We are so happy we were able to have you come back in and resolve your issues. As we discussed, for any future needs please feel free to contact me directly! Dominique Lynch
pleasure to deal with, Jeffery answered all questions and
pleasure to deal with, Jeffery answered all questions and took time to explain everything I asked about
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helms Bros. appreciates you, your time and the kind words. Please let us know if there is anything we can do for you. We hope to see you again.
Very nice some sales person weds more training Like
Very nice some sales person weds more training Like Jeff He needs more knowledge Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and information on how our staff is doing. We appreciate it and you. Please come back and see us.
Had a great experience.
Had a great experience. They were available for all questions and everything went seamlessly. Thrilled with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to have you as part of our family! Let us know if there is anything you need and enjoy your new vehicle!
Michael Altamura is very thorough in our discussions
Michael Altamura is very thorough in our discussions about features and costs for alternative models
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael is outstanding and we are so pleased he took great care of you. Welcome to the Helms Bros. family! We are happy to have you with us!