Reviews
Very attentive in the sales dept and in maintenance rep
Very attentive in the sales dept and in maintenance rep Jackie was very clear on how to handle my inquiries
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate this review. Jackie works very hard to make sure each and every person is well taken care of.
I absolutely agree!!!
Sales Person Abdur Atiq is the best of all, but he is not
Sales Person Abdur Atiq is the best of all, but he is not on the list.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and 5-star review for Abdur. Welcome to the Helms Bros. family!
If you want a horrible and dishonest service advisor with
If you want a horrible and dishonest service advisor with a side of attitude go see JOHN KAPICA He is absolutely horrible. He lies about point of contact- says he calls and leaves messages when he doesn’t. I spent 2k with him last time I was in - He was supposed to change 2 tires and he knowingly left me with a slow leaking nail in my tire and didn’t tell me… then blamed me for not coming back to change it. BEWARE OF JOHN KAPICA
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you taking the time to speak with me the other day. We apologize that our only communication with you was via text- we do ask our clients there preferred method and should have realized it should not be the only way. For any needs going forward feel to reach out to me personally, Rich Grein Service Manager
great staff nobody compares to the ease of buying a car
great staff nobody compares to the ease of buying a car like helms brothers mercedes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We work hard so you don't have to. Our goal is to treat you with the utmost respect and make purchasing a vehicle not only easy, but fun. We are so glad you enjoyed it and welcome you to the Helms family.
Very pleased with Helms brothers!
Very pleased with Helms brothers!! My salesman Alex was the best. He delivered on every promise he made and I truly appreciate it!! I will definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Review - We are so pleased that Alex took great care of you and look forward to working with you in the future.
I loved how they treat peoples and How do them explain
I loved how they treat peoples and How do them explain all about the vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We appreciate it and you!
Mr. Stampler was extremely helpful, attentive,
Mr. Stampler was extremely helpful, attentive, knowledgeable and patient. Overall it was a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We thank you for not only your kind words, but also the time you took to leave this review. Jeffery Stampler is a hard working and knowledgeable employee and deserves so many kind words. Thank you for recognizing him. Welcome to the Helms Bros. family.
Excellent customer service and patience.
Excellent customer service and patience. The staff is very supportive and accommodating to the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Supporting customers throughout their car buying experience is our pleasure. We go above and beyond at Helms Bros. We believe you should be treated as family and have an enjoyable car buying experience. Thank you for the 5-star review and we appreciate the time you took to leave it.
I would definitely recommend Abdur to anyone looking for
I would definitely recommend Abdur to anyone looking for their next vehicle!! Great experience. He made everything very easy & straight forward. Going from my BMW to S580, I love it 🙌🏼
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great review! We are pleased that Abdur took such great care of you. Car buying shouldn't be a chore. It should be easy, honest and fun! We love that he could make it that way for you. Welcome to the Helms Bros. family! We look forward to working with you.
Mike and team were great to deal with.
Mike and team were great to deal with. Love my new truck. The service from the entire team was outstanding. Super fast and easy process. Will continue to refer and shop at Helms. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is an outstanding review! We are so happy that we exceeded your expectations and that Mike and the team were able to get you just what you needed. Thank you for the kind words and we look forward to continuing to work with you.