Reviews
Phenomenal sales rep
Great guy, very down to earth. Not your usual pushy sales rep...straight forward and very courteous. Wilhelm knows his cars and is a great asset to helms bro.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear about your positive sales experience with Wilhem! Your kind review is most appreciated, and we look forward to seeing you again.
Excellent service
One of the best Mercedes dealerships I have ever been to. The staff is friendly and knowledgeable and my salesperson Peter fearon was excellent and extremely knowledgeable. I would highly recommend this dealership to anyone that wants to be treated with respect and given an excellent price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary, we're happy to hear about your wonderful sales experience with Peter! Thank you for the recommendation, and we hope to see you again soon!
What can I say about Maurice...10 Stars please!
Soon as me and my family stepped on site we were treated with a warm welcome. He took his time explaining all the cars I was interested in, even some cars that were slightly out of my budget. I have had an awesome experience in which my self and family can attest. He was able to set me up with a beautiful car that fits my style of drive and feel. He handled all the paper work and car inspection (for a trade in) in a very timely fashion so I can make it to work on time. I would highly recommend him to anyone who is interested in a Benz, he will having you driving out in style with a smile!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charles, we're very pleased you had a great sales experience with Maurice, as he is a valuable part of our team! Thank you for the kind words and we look forward to seeing you again.
went above and beyond for a sale all the way in Florida
went above and beyond for a sale all the way in Florida, John and Mike are great communicators and quickly responded to my questions Thanks for the great experience enjoying my 2017 Tesla
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No matter what location you are in, we are more than happy to help! We are glad to hear that John and Mike were able to answer all your questions quickly and efficiently! Enjoy your 2017 Tesla! We hope to see you again in the future!
Great experience.
I am giving this review because i had an overall good experience at this dealership. From the sales person to the finance manager, they were helpful, informative, professional, and patient. Often when buying a vehicle many of the sales reps are pushy and see dollar signs, but here the associates were respectful and patient, understanding it is a big decision and helped with whichever info or questions i had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us your feedback! At Helms Bros. Inc., we strive to provide the best knowledge with our professional staff who create a one-of-a kind atmosphere at the dealership! We are glad to hear that your experience was completely satisfied, from your sales person all the way to our finance manager! Congratulations on your new vehicle and we look forward to seeing you again in the future!
Excited about my New ML350
I'm very excited about my new car. Mr Martin was a great salesman. He knew exactly what I wanted when I told him my story. Very professional and took his time to help me choose the perfect SUV. Job well done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We can't thank you enough for your positive feedback with your experience at our dealership! We strive to make sure all your wants and needs are to be met from the moment you walk through our doors! Congratulations on your new vehicle and we look forward to seeing you again in the near future!
Had a great experience with Maurice Martin!
Just bought a car today and my experience with Maurice was great! He is respectful and worked very well with helping me and my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review with our dealership! We are happy to know that your car buying experience with Maurice was completely satisfied! We will be sure to relay your feedback, and look forward to working with you again in the future!
Mike Altamura was excellent
Best experience I had in buying a new vehicle. Mike was very knowledgeable and worked with me to get the exact car i needed. Thanks Mike!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! I am so glad to hear that Helms Bros. stood out compared to all the others! We strive to make your car-buying process stress-free and one-of-a-kind! I will be sure to pass your praises on to Mike!
Mike Altamura, Great guy.
Mike A. Back in 2013 he sold me a C300 new. Was the easiest and most pleasant experience ever. Again today 4 years later he sold me another C300 2017. Reason being because Mike was a pleasure to work with and talk to. Never did he pressure or insist anything on me. I was comfortable the entire process. I HIGHLY RECOMMEND Mike and Helms bro dealership. Thank you Mike, See you again in 3 years for my next Mercedes-Benz.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and your repeat business. Go Yankees!
Mike Altamura awesome experience.
Above and beyond. Best experience I have ever had buying a car. Great communication, Answered all my questions. I definitely recommend Mike at Helms bro. Trust me you won't be disappointed. Good dealers are hard to find. This is my second Mercedes-Benz Thank you Mike.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Edwin! Thank you for taking the time to review our dealership! I am so happy to hear that your visit was enjoyable and stress-free. I will be sure to pass your praises on to Michael!