Reviews
I wasn't very happy with another Mercedes dealership and
I wasn't very happy with another Mercedes dealership and how they treated me. My mom has been dealing with Andy Lin for a long time and I decided to take my car into service at Helms. If you want the best service and no lies from the service advisor bring your car into Helms and let Andy Lin take care of you. He'll treat you with respect and give you amazing service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony - thank you for this review! Andy is a fantastic staff member and just all around good person. We love that you are so happy with the service and respect both you and your car received. Thank you for the recommendation and for choosing Helms Brothers.
My car was on a 7 month delay.
My car was on a 7 month delay. Jeff kept me informed every step of the way. We ironed out everything ahead of delivery. Upon delivery, we signed a few things and I was on my way in under an hour. Fantastic experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is amazing! It can be so difficult when you have to wait on your vehicle. We like to make that experience easier for you with staying in touch and keeping you informed. Sounds like Jeff did just that. We are so glad. Thank you for the review! Enjoy your new vehicle.
Friendly staff, clean, detail free coffee,!
Friendly staff, clean, detail free coffee,! i will recommend to all my friends and family. hope they get same service as i got
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review and the recommendation! We strive to give all our customers top-notch service with added perks like free coffee. We look forward to working with you again and meeting your family and friends!
Greatest dealership.
Greatest dealership. So friendly and helpful. The Benz is really comfortable. Nice choice to drive it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We are happy that you chose to come to us when looking for a new vehicle. Welcome to the Helms Family and we hope to see you again.
Dave at Helms Bros was very professional and
Dave at Helms Bros was very professional and knowledgeable. The process on getting a new car was easy with him. He answered all my questions and even after I had purchased my car he still answered some additional questions I had promptly. Thank you Dave for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elien - Helms Brothers appreciates this review. It is one of our goals to have the most professional and knowledgeable staff. Dave is a perfect fit for us. We are so glad that you enjoyed your car purchasing experience with him. We know that you will love your new car. Welcome to the Helms Family.
Andrea is great.
Andrea is great. She was very knowledgeable and helpful throughout the process. I had to find and purchase my G63 before the year-end and she managed to find the car in a very short time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ray -We couldn't be more pleased that your purchase of a G63 went so incredibly smoothly. Andrea is amazing and works incredibly hard for her customers. We look forward to working with you again. Welcome to the Helms Family.
My sales person Jeffrey Stampler was amazing.
My sales person Jeffrey Stampler was amazing. Jack made the $ end effortless Once again, thank you both for making the process seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing! We are so happy that it was a smooth and easy process and that your expectations were exceeded. We hope you enjoy your new vehicle and welcome you to the Helms family.
helms brothers make me feel like family.
helms brothers make me feel like family.i love to be around friendly people and the team at helms bros make me feel like family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that you feel like family, to us that is exactly what you are! We love and respect our customers. They are what makes our business successful. We want you to feel comfortable and respected while you are with us. Helms Brothers thanks for this kind review.
Jeffrey was kind, courteous and knowledgeable about the
Jeffrey was kind, courteous and knowledgeable about the car classes and followed up with my continuously before and after my purchase.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the time you took to write this review. We are so pleased that you enjoyed working with Jeffrey. He is such a professional and so incredibly knowledgeable. We hope you love your new car. Welcome to the Helms family!
Great service especially my sales Jeffrey Stampler and my
Great service especially my sales Jeffrey Stampler and my car service advicer Andy Lin. This is my 4th car from Helms Brother's.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic! We are so grateful for repeat customers like you. We hire the best of the best employees and are so pleased when they get recognized. Four cars from us is amazing. We hope you enjoy your new ride!