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Helms Bros., Inc.

(2,296 reviews)
Visit Helms Bros., Inc.
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Helms Bros., Inc. from DealerRater.

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The sales Melissa was very nice and provided answers in a

The sales Melissa was very nice and provided answers in a good manner. She went through a great deal of trouble to get me the car I wanted. Very supportive and responsive! Definitely recommend her!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the compliments for Melissa. We are pleased that she was able to take such great care of you. We love that you were able to get the car you wanted and needed. Thank you for the recommendation and we look forward to working with you again in the future.

My Salesman Abdur Atiq was phenomenal from start to

My Salesman Abdur Atiq was phenomenal from start to finish. If it weren’t for Abdur then I wouldn’t have purchased my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Excellent review for Abdur! We couldn't be happier with how he took care for you. Thank you for taking the time to leave this review and for the kind words written. Welcome to the Helms Bros. family!

It is a great place I like this dealer it has every car

It is a great place I like this dealer it has every car display pretty and new I like this car shopping and I can recommend this to all my friends and family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We appreciate you and this review so very much! We are happy that our staff took such great care of you. It is our main goal! Welcome to the Helms Bros. Family! We are so happy you are here!

Consumer response

Thank you as well im happy to recommend to everyone.

The sales is very friendly and helpful.

The sales is very friendly and helpful. Overall I will give them 5 stars for everything.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We are so glad that Burc could take such great care of you. Customer service is extremely important to us. We look forward to working with you again in the future.

Been dealing with Michael for over 15 years , Maybe 20

Been dealing with Michael for over 15 years , Maybe 20 and hands down the best sales person in the industry and a overall great person !

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What an awesome review and amazing compliment. We will be sure to pass this along to Michael. Thank you for the shout out to him. We appreciate it and you.

Very helpful.

Very helpful. The sales person, Burc guided me though every steps for the process of buying my dream car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review. We are so happy that Burc could take such great care of you. We are excited about your dream car and welcome you to the Helm Family. Please reach out if there is anything we can do for you in the future.

Came in to check out a used car and within minutes Dave

Came in to check out a used car and within minutes Dave had all our questions answered and worked with us to arrange the vehicle trade in that I had and help get the deal we needed plus! Easiest time I have had at a dealership. Very supportive and responsive, even went the extra mile after the sale to coordinate an offsite service and key replacement. Great car and even better service from Dave!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

What a perfect visit! We are so pleased that Dave could answer all your questions and take such great care of you. We appreciate you letting us know what a great job he is doing. Please let us know if there is anything else we can do for you and we hope to see you again! Welcome to the Helms Family!

I have been going to Helms Bros for years and dealing

I have been going to Helms Bros for years and dealing with only Jeffrey Stampler who breaks everything down for you and is very accommodating to you as the customer. He works with you and works with Mercedes benz to get you what you want. His knowledge and patience on top of his professionalism is superb. I never go to anyone else and very much recommend him. He is a Gem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate this excellent review and having you as a part of our Helms family. We are so happy that you love working with Jeffrey. he is knowledgeable, professional and the kind of person that will go above and beyond every time. Thank you for the highest compliment you can give, which is returning time and time again. Please let us know if there is anything else we can do for you. We will see you next time!

My lease but out was handled very professionally.

My lease but out was handled very professionally. Giacomo was very knowledgeable, and explained all the paperwork that I was signing. He answered any and all of my questions as well!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy that Giacomo was able to answer all your questions and help out with your new lease. We work so hard to exceed our customers expectations. Please let us know if there is anything else we can do for you.

Kathleen was amazing as usual!

Kathleen was amazing as usual! She went above and beyond to ensure that we got the vehicle of our choice. I have referred several people, who have also purchased cars as well and they’re just as happy as I’ve been with their vehicles and the service provided. Thank goodness for the day that I came across Helms Bro and my mother hen Kathleen who is always looking out for me. We are loving our GWagon 🥰🥰🥰. Thanks again everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We could not agree more. Kathleen is amazing!! We appreciate you taking time to recognize her and our dealership. Customers like you keep us going day after day! Thank you for the recommendations and we look forward to working with you again in the future.