Reviews
Car Service
Just recently brought my car in for service and Daniel Rhee took very good care of me. He was very friendly and precise with his work! Very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad your servicing went well and that you are pleased! We are committed to keeping our customers happy, and we look forward to serving you again in the future!
Leasing GLA 250 2014
This is my second lease with Helms Bros. My sales consultant Maurice Martin was absolutely amazing. He was professional, friendly, had no surprises and was not pushy at all. I was looking for a great deal and he worked with me to achieve this. He made my experience hassle free, comfortable and time efficient. Thanks Maurice and Helm Bros.!-Kamela P.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business and kind review. Maurice will be so pleased to hear of your satisfaction. We are committed to giving a great deal to each of our customers, and we are glad you agree. We hope you enjoy your new vehicle, and we look forward to seeing you again in the future!
leasing 2015 C300
This is my 3rd car leased with helms Bros. My salesman's Mike Altamura is a true professional. That's why I always return to helms Bros. cause of him. Thanks again for your service we truly love the car. the wife's happy with it. Frank Brucella
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, business and for being such a loyal customer. We will pass your kind words along to Mike, and truly hope you and your wife enjoy your new car. We look forward to working with you again in the future.
Amazing and Wonderful Experience
I had the pleasure of working with Maurice Martin to purchase my new car. He made the car buying experience pretty seamless. He is pragmatic, honest, a good listener and respond to every possible question. If you are looking for exceptional top notch service Helms Bros is the dealership to visit and trust me you wont be disappointed. Andre W.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear of your satisfaction. We will pass your kind words along to Maurice, and we sincerely thank you for your business and service! We look forward to your next visit!
Very Satisfied...
When purchasing our GL 450. Mr Martin made us feel very comfortable In our decisions. The same confident Helms Bros has in thier sale associates .My wife and i would definitely be a return customer
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased that yours experience was pleasurable! We will certainly pass your praises along to Maurice, and we sincerely hope you and your wife enjoy your GL450! We thank you for your business and feedback, and we look forward to your next visit!
Wonderful and Awesome Experience
We had the pleasure of working with Maurice Martin. This is our first Mercedes and Maurice took his time out to explain and go over every detail of the car. Maurice answered every question we had. Our first experience at Helms Bros was great an so was working with Maurice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that your visit was satisfying! We sincerely hope you and your wife enjoy your first Mercedes, and we are extremely pleased that you chose Helms Bros.! We look forward to your next visit, and we thank you for your business and feedback!
Amazing Staff.... Amazing Deals
Walked into this location by mistake... even though I knew I wanted a Mercedes... the staff was so friendly and Marlon Matamoros made my dream happen. Thank you guys and all the best of health and happiness. You have a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so incredibly happy that your visit "by mistake" went very well! We are dedicated to customer satisfaction, and we are so pleased that your time with us went well. Enjoy your new car, and we look forward to serving you again in the future!
Wonderful /fantastic experience
Shivie and Meera just want to say that we have had a wonderful /fantastic experience purchasing my new Benz ML350. It was very smooth and pleasant experience working with Wilhem Frank. Mr. Frank was very helpful and we really appreciate how easy the whole process was. Wilhem is warm and friendly and made us feel very comfortable. We thought he did an excellent job and we really enjoy working with Mr. Frank.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and kind review! We are so pleased that your visit was pleasurable, and we will definitely pass your kind feedback onto Wilhelm! Enjoy your new vehicle, and we look forward to seeing you again soon!
awesome experience with an awesome salesman!
Mark Ma is very professional, helpful and wonderful! He takes his time to listen to any concerns I have and answers every question very honestly! He is funny also and I'm glad Mark was the one who helped me out throughout this journey to find my perfect first car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that your time with Mark and your experience buying your first car was enjoyable! We sincerely hope you enjoy your new vehicle, and will certainly pass your praises along to Mark! Thank you for your business and review, and we look forward to seeing you again!
My Car Buying Experience
My overall experience with Helms Bros Mercedes was great. The dealership was very upscale and the treatment that I received was beyond exceptional. My buying experience was very thorough and there was no pressure to buy. The sales personnel were very attentive. They called and checked up on me every chance that they could. The experience was so great that they made me feel like I was more than a customer, I wanted to spend my money there. I definitely would go back to purchase another vehicle in the near future from this dealership. The two sales personnel that assisted me through the whole purchasing process were Lisa Cotoggio and Wilhelm Frank. These two sales personnel were great and I just have high praises for them. I can't thank them enough, because of their experience and exceptional customer service I will definitely be purchasing vehicles from this dealership in the years to come. I highly recommend this dealership. I had a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear that your visit went very well! Our No. 1 goal is to keep our customers satisfied, and we are so happy that we exceeded your expectations. We will certainly pass your kind words along to our staff members, and look forward to seeing you again very soon!