Reviews
First Class
My consultant was Maurice Martin. He is the reason I will go back to Helms Bros. He made everything work smoothly and the whole process was nicely done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for your response. We will pass your kind words along and we look forward to serving you again in the future!
very good
i am a benz gl550. i got a very very good service. and brian is very excellent and professional. i will come back again. really very excellent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and for your review! We hope that you enjoy your new vehicle, and we look forward to your next visit!
Helms Bothers Rock!!!
On Seeptember 2, 2014 I took delivery of my new 2015 GLK 350. Jeffrey Stampler was a consumate professional and it was a total pleasure dealing withg him. He was informative and knowledgeable and extremely personable. Adam Arwas likewise was wonderful to deal with. Kudos to Douglas Callahan for hiring these two great gentleman. We also leased a VW from Bayside Volkwagen (our 3rd) and dealing with Angelo Alexiadis and Emil was also a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for taking the time to review us! We are so happy that your experience with our staff was pleasurable, and they will be excited to hear your kind words. We hope you enjoy your new cars, both from Bayside Volkswagen and Helms Bros., and we look forward to serving you again soon!
Great Experience
I've purchased/leased five or six cars from Andrea Kass at Helms Bros and consistently return based upon the amazing customer service coupled with fair pricing. Andrea is uniquely qualified and is always up to date on the various packages and options available. She truly listens to the needs of her clients and makes practical suggestions that are motivated by her analysis of the customer's true needs. She makes car buying a pleasant experience and is extremely effective at explaining new features to us. I've recommended Andrea to many friends and will continue to do so into the future! As you can tell we are fans of Andrea Kass, Suzanne Cochrane and HELMS BROS. Thanks everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderfully kind review. Andrea is an exceptional employee, and she will be very pleased to hear about your praises of her commitment to guaranteeing your satisfaction! Thank you for your business and for your review, and we hope to see you again soon!
ask for Maurice Martin at Helm's brothers
I just picked up the new ML 350 today. Maurice was there to help me from starting to the delivery. He explained everything in detail even though this is the 3rd ML I am leasing. Very nice man, I'd definitely recommend him for your next car shopping.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that your experience with Helms Bros. was enjoyable! Maurice is a valued employee, and we will definitely pass along your praises! We hope you enjoy your new ML 350, and look forward to seeing you again soon!
Repeat Customer
This has been the 3rd vehicle I have purchased from Helms Bros, and Michael Altamura helped me each and every time. Mike always made the entire process quick and easy. He is very knowledgeable about all the vehicles he sells, while being polite and courteous. He never makes you feel pressured. If he can not find the exact vehicle you want within a few days, he'll order if form the factory. He never tries to push what they have on the lot. That's why I keep coming back to Helms and Mike.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase, and your review! We are so happy that you had a great experience with one of our professional salesman and found another great vehicle. We will certainly pass your praises on to Mike. We look forward to serving you again in the future.
Easy, Friendly, Great Experience!
I haven't leased a car in years and Mike Altamura made the whole process simple, worry free and made the entire process so seamlessly, Mike was very friendly took the time to explain things and went above and beyond to make me feel comfortable. I will recommend Mike to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear you had a great experience at our dealership. We will pass your praises on to Mike. Thank you for taking the time to review us and we hope we continue to exceed your expectations!
Best positive experience I ever had while leasing a vehicle
Lisa Cotoggio is the first Dealership Associate I encountered that made me feel stress-free. Lisa is very knowledgeable, friendly, and helpful person. The environment around and her work place were very peaceful. Ms. Cotoggio strives to make my transaction totally enjoyable. She was very professional at all times. She took good time to explain everything and answered all my questions. Ms. Cotoggio takes great pride of her work; she loves what she is doing and transfers her enthusiasms to her colleague and clients. It is a pleasure to deal with professionals like her. I wish all my transactions were with her or with professionals like her for now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, and we are happy to hear that you had a pleasurable experience at our dealership. We aim for 100% satisfaction everyday. Lisa is a great part of our team, and we are lucky to have her. We look forward to seeing you again in the future.
Having fun purchasing a car at Helms Bros.
In addition to being professional and knowledgeable, both Kathleen and John treat their customers with respect, dignity, and most of all accommodating, friendliness, and friendliness. I love shopping at Helms especially with my 7 months grandson who loves to flirt with Kathleen and she offered him the attention and love he desired. This was my second vehicle I purchased from Kathleen and in three weeks I will go for my third vehicle. Can't wait to see my grandson talk, smile and enjoy the hospitality at Helms Bros.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and for your response. We are so lucky to have such professional attentive staff. We look forward to serving you again soon.
Sales
Michael Altamura is very professional, loyal and has made my new purchase a wonderful experience. He was very detailed to help me understand how to operate the new car with all the upgraded features. He will go above and beyond to make the client happy and would highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car