Reviews
We are 3 car Subaru family - we are very happy to do
We are 3 car Subaru family - we are very happy to do business with Napleton
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service area is always clean.
The service area is always clean. The people are super nice. My car has always been serviced correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Location and convenience is one of the reasons we have
Location and convenience is one of the reasons we have purchased at this Rockford location.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The dealership is very clean, organized and staff are
The dealership is very clean, organized and staff are very friendly and extremely helpful with and any issue about your vehicle or any concern
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Napleton is consistently professional and gets the job
Napleton is consistently professional and gets the job done in a timely manner. They are the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We drove from Greenfield WI to Rockford IL which is 84
We drove from Greenfield WI to Rockford IL which is 84 miles to find the particular car we were looking for. From the time we walked in and met Todd Tifft and then Matt Vincent it was a great experience. Matt is a great salesman. We were never rushed even though we got to the dealership late in the evening. Found the perfect car!! Met with Larry Hansen and drove home in a beautiful Crimson Forester. Second Forester, different dealership. Have only positives to say about Napleton and their staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grateful!
My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
They were great to work with and Didn’t pressure
They were great to work with and Didn’t pressure us They took time with us explaining all the features
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership made my car buying experience extremely
This dealership made my car buying experience extremely easy and reduced the amount of stress I had in purchasing a new car. I will refer all my friends and family to this exceptional dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our third vehicle from Napleton.
Our third vehicle from Napleton. The first was a Subie Outback (2012) and the second was a Honda Accord (2016) Every one was a good experience. The dealership is totally honest and the cars are excellent. The financials and paperwork would be a nightmare, but they handled it very smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car