Reviews
The salesman was very knowledgeable and helpful with the
The salesman was very knowledgeable and helpful with the purchase of my Forester! He spent a lot of time explaining how everything works on the car. He demonstrated a lot of the cars capabilities so that I could make an informed decision about which car would be better suited for me. I appreciate all the assistance he gave. The financing person worked hard to get me financing. And, he was very friendly and personable. The entire experience was very positive. I also love what the company stands for and it’s give back to the community! And, most of all, I love my car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great buying experience Matthew was a very
We had a great buying experience Matthew was a very helpful salesperson. After the sale we had followup on technology and a reward for doing it. The weekly car wash wwas a great bonus. Thanks Napoleton.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are 3 car Subaru family - we are very happy to do
We are 3 car Subaru family - we are very happy to do business with Napleton
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service area is always clean.
The service area is always clean. The people are super nice. My car has always been serviced correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Location and convenience is one of the reasons we have
Location and convenience is one of the reasons we have purchased at this Rockford location.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The dealership is very clean, organized and staff are
The dealership is very clean, organized and staff are very friendly and extremely helpful with and any issue about your vehicle or any concern
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Napleton is consistently professional and gets the job
Napleton is consistently professional and gets the job done in a timely manner. They are the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We drove from Greenfield WI to Rockford IL which is 84
We drove from Greenfield WI to Rockford IL which is 84 miles to find the particular car we were looking for. From the time we walked in and met Todd Tifft and then Matt Vincent it was a great experience. Matt is a great salesman. We were never rushed even though we got to the dealership late in the evening. Found the perfect car!! Met with Larry Hansen and drove home in a beautiful Crimson Forester. Second Forester, different dealership. Have only positives to say about Napleton and their staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grateful!
My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
They were great to work with and Didn’t pressure
They were great to work with and Didn’t pressure us They took time with us explaining all the features
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car