Reviews
Amazing customer service.
Everyone was great . We adore Justine. Damien and Jim made the whole $$ portion painless. Can’t thank them all enough, love my new Cadillac XT5😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great customer service.
Gary Judd helped us buy our first new car ever. Though it can be an intimidating experience, Gary and the rest of the staff made it easy, if not fun. Thank you to everyone at napleton on perryville!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Gary was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Subaru
Keep coming back for great cars
Have purchased several cars from Tim and Gary always a fantastic process and a great car thanks for all your help and we keep sending our friends and family your way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear both Tim & Gary were able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Subaru
Great job locating my dream Porsche
I was on their lot looking for a red Macan but didn’t see any. They only had a few cars. I went inside and was immediately greeted. We sat down and talked about the (my) ideal Porsche Macan GTS. Troy said we don’t currently have one but I can try locations one for you? He did a locate on the spot. Found only 5 in the nation that matched. To make my story short he was able to get one all the way from Arizona for me. About 1 week later it’s in my garage! It’s awesome and they are awesome. Whoo hoo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pre-Owned Pilot
I have been buying cars from Napletons on Perryville and no matter what I am looking for they have taken great care of me. As my life changes so have my vehicle needs. Brian Gary and Nick Perkins have grown with me! Thanks Guys!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
My previous car died in the extreme cold weather and I was need of a replacement car ASAP. Justine was extremely helpful in showing me a 2010 Ford Escape. She was able to answer all of our questions and made it a positive experience. Even after mentioning we’d like to think it over and look at other places, she wasn’t pushy at all. Damien and Justine made us feel really comfortable and available if there were more questions we had. Jim Horst made the paperwork process go by quickly and explained what all the paperwork was for. After signing all the papers, Justine sat with me for a bit to explain certain functions of the car and even helped set up my sync. Overall the whole process was so easy and I left having a great reliable car and know if i ever need another one, or know someone who does, I’ll be going to Napleton.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a nice, rewardin eperience coming to napleton, very
I gave my rating because JR Henry the sales associate, service was prompt, respectable, and detailed, he gave me the information i needed about the truck, As well as went an made sure the vehicle was delivered to napleton for me on the day he promised. I want to say i also appreciate Mr. Judd for explaining to me the breakdown of my finance charges on the vehicle, he did a very good detailed breakdown for me.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bought a use car
JR was great! He took the time to listen to our needs & deliver with the perfect car for our family! The dealership was also very accommodating to our kids as we waited to finalize paperwork. Thanks again to JR, Gary, & the Napleton’s family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent car buying experience.
This was the 3rd vehicle that I have purchased from this dealer.. As always, I feel that I got a good value for my money. My salesman ( J.R.) was friendly and knowledgeable and I would not hesitate to ask for him again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love My Cadillac CTS
I bought my Cadillac CTS sight unseen online and the process was smooth and seamless. It requires a lot of trust to be able to buy a car from 5 hours away. I would like to thank Brian and Nick for all of their help. Thank you to the Napleton team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase