Reviews
Always Wonderful!
I was having problem with my Subaru. I called Mike Palumbo and he told me to bring it in right away. He gave me shuttle ride home, got my car and then sent the shuttle to pick me up again. He is always great when it comes to taking care of his customers. 10/10 would recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Helpful!
Helped me learn a few new details about my Chevy. Service was fast and super friendly. I will be coming back here for all my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sloppy dealership with poor customer service
My father purchased an $80,000 vehicle from these people. They delivered it to his house. The person delivering it did not explain the features, did not do phone Bluetooth for him or the garage door opener. He doesn't run the air on high because of how loud the fan rattles. To top it off, today he received someone else's paperwork in the mail. Their contract, application, and more. This included tons of personal information. very careless by a poorly run dealer. To top it off, I called today to let them know and they could have cared less. Person answering transfered me to three different people and nobody wanted to do anything about it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Spiro, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Manager at (877) 403-5984 so that we may ensure your experiences with our dealership are more pleasant moving forward.
I’m getting this car!
I stopped by the Macan launch event. The Sales manager “ Troy” sold me on a new car. It is unbelievable to drive ! Love it !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peg, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Love my green machine.
I stopped in to look at the Porsche Macan's. I immediately fell in love with the new green one they had on the lot. My salesman Troy was very helpful and took me on a fun demo drive. Did not know how capable these cars were. Non the less I purchased that day. Thanks Troy!! I love my green machine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lisa, thank you for the great feedback! We're so pleased to hear that you enjoyed your visit with Troy and our team. We hope to see you in again soon!
Napleton Subaru
Excellent purchase and service experience. Clean and comfortable waiting area,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lyn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Very happy
Very happy. Nick and Gary would excellent to work with! They were very helpful when I was purchasing a car for my son! Would recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Very sweet young lady!
Helped me understand the functions of my new Outback! she answered all my questions I had on the engine. Greeted me right away, and I left very satisfied with the service done to my outback thank you! Will come back for my next oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimbo
Great cars and great people thanks Jim and Gary for a great deal 3rd car from Napleton and always a pleasant experience there recommend to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rjo, we are so happy to read such a great review about Napleton Subaru! We hope to see you soon!
Wonderful
They had me in and out of there in no time. Pricing was just right as well. I would go back and recommended to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair