Reviews
Purchasing cars from out of state can be often times more
Purchasing cars from out of state can be often times more complex, but Ken Garff Mercedes-Benz of Salt Lake, made it easy to work with him and even facilitated trade-ins from out of state they did a great job!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience with Eric and the rest of the
We had a great experience with Eric and the rest of the staff at Gen Garff Mercedes
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear that Eric and the team provided a great experience. We strive to provide every customer with a 5-star review, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below for any further assistance. Brett Robinson, General Sales Manager brettr@kengarff.com
Garret was very helpful explained the issue very well and
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Communication problems.
Communication problems. You do need to teach your employees to answer their phone when it rings.
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- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Brett Robinson, General Sales Manager brettr@kengarff.com
This was a nice and easy process.
This was a nice and easy process. Thank you to the team at Ken Garff for making this a painless process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Made trading and buying a new vehicle very easy a me d
Made trading and buying a new vehicle very easy a me d accommodated our needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
We had great service!
We had great service!! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to Salt Lake for service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Was able to get next day service and two new tires after
Was able to get next day service and two new tires after a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
I do not want to write a fifteen word review.
I do not want to write a fifteen word review. I really feel you are wasting my time by requiring a written encomium.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership is clean.
Dealership is clean. Employees are polite and helpful . My car was taken care of properly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair