Reviews
1016 GX460
A/C inop, repaired quickly and for a reasonable price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to write about your experience.
Lexus Eugene
Made an appointment and had to change a few times. They were very understanding. On time, gave a rental to use for the day. Found a few things needing repair (leak in radiator) thank goodness! Washed and ready to go the next day. Nice!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, we're glad you had such a wonderful experience with us!
Rating
Great!!! Appreciate the hard work they provided. Thank you very much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brandee Mack, we're glad to hear you enjoyed your visit.
Great Experience
We saw a used Lexus advertised online but we were out of town. I called and had a great experience dealing with the salesman over the phone. They held the car for me until I could get there for a test drive. The car was exactly as advertised. It had been detailed which was nice. After a test drive I bought it. I usally don't buy from dealers due to mostly bad experiences. This was not one of them. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it.
steve
melissa hess is an outstanding service professional. She kept me informed all along the process. Very satisfied with Kendall Lexus of Eugene.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen, we're glad to hear you enjoyed your visit.
Lexus owner
Very good service. Comfortable, friendly, competent dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience! We hope to see you soon!
Customer service.
Kendall Lexus got me in the same day, replaced my battery and washed the car. Outstanding service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hal Mordh, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Lexus of Eugene!
As ususal great service
As usual great service- they are always happy to help out. I got a new phone and asked if they could connect it and they said yes with a smile- which I appreciate as I know they are asked a lot to do it. Really have nothing to add but always get great service. Well one thing- can not wait until the pandemic is over and then they will have the coffee and cookies back ( I assume and hope).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Great Experience at Kendall Lexus of Eugene
We had a great experience purchasing a new Lexus at Kendall Lexus of Eugene. Our salesman, Mike M. was very personable and great to work with! Thanks so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ted, we really appreciate your positive review!
Worth the drive
Even though I live out of town, I have my Lexus serviced at Kendall. They were ready for me and provided a loaner car. My car was finished on time, the staff notifying me as promised. A positive experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review of your recent experience with us!