Reviews
Service Kendall Lexus
Vehicle service. Great courteous service. Oscar did a great job. Worked with Mike Morrow on future purchase or lease options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Bob Smith, we are very happy to have provided you with such a positive experience!
Kendall Lexus, Melissa Hess in service dept.
Always good?.efficient and timely. I have been dealing with Kendall Lexus for 22 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Excellent service
As usual Melissa Hess has provided excellent customer service; she always lets me know ahead of time what the cost will be and calls if anything additional comes up while the work is being done. She is friendly, professional and very easy to work. I have all of my work done here and will continue to do so so my car is maintained.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Lexus RX Owner
Smooth drop-off and prompt service of my Lexus RX. Friendly and helpful staff made my overall experience exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Great service
I enjoy talking to the people here. Service is great, never have had any issue with anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Great purchase experience
From the initial email contact through the after sales call, I am impressed. I have purchased several Lexus previously from other dealers in other states. Kendall Lexus, particularly, Tonnie, my salesperson, provided the very best car purchase experience I have ever had. The price was excellent and the car was in superb condition. Tonnie called me 2 days after the purchase to check in, verify I was still pleased with my purchase and answer any questions about the car. I was treated with professionalism, kindness, and courtesy. I will be working with this dealership for all my future purchases. Simply exceeded expectations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We couldn’t be happier that Tonnie provided you with a great car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Great
Edwin always gives it a 100%! Look forward to my visits knowing he?ll provide me with nothing but the best!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven Oothoudt, we're happy you found our staff to be so supportive during your experience here at Kendall Lexus of Eugene. We look forward to your next visit! Take care!
Kendall lexus in Eugene / Irwin
We have always had above and beyond service at kendall Lexus in Eugene, Irwin has always taken great care of us and is super friendly yet very professional! We will continue to have our cars serviced there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kendall Lexus of Eugene
Very professional car dealership. They listen to your needs and try to balance out the needs of the buyer as well as the dealership. They work hard to try and find the vehicle you are looking for. The buying process was was simple and less stressful than I have experience at other Lexus Dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Fernando Quintos, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Excellent expert help
Perfect customer service! Oscar was very nice and did a great job. I would absolutely recommend to get your car repaired here. They were very fast and don’t charge you a crazy amount. You get a gorgeous new Lexus car to drive while your car is with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sarah E., we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!