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Kendall Lexus of Eugene

(235 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed
New (888) 853-3056 (888) 853-3056
Used (888) 852-6631 (888) 852-6631
Service (541) 833-3048 (541) 833-3048

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service Kendall Lexus

Vehicle service. Great courteous service. Oscar did a great job. Worked with Mike Morrow on future purchase or lease options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Bob Smith, we are very happy to have provided you with such a positive experience!

Kendall Lexus, Melissa Hess in service dept.

Always good?.efficient and timely. I have been dealing with Kendall Lexus for 22 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Excellent service

As usual Melissa Hess has provided excellent customer service; she always lets me know ahead of time what the cost will be and calls if anything additional comes up while the work is being done. She is friendly, professional and very easy to work. I have all of my work done here and will continue to do so so my car is maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Lexus RX Owner

Smooth drop-off and prompt service of my Lexus RX. Friendly and helpful staff made my overall experience exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Great service

I enjoy talking to the people here. Service is great, never have had any issue with anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Great purchase experience

From the initial email contact through the after sales call, I am impressed. I have purchased several Lexus previously from other dealers in other states. Kendall Lexus, particularly, Tonnie, my salesperson, provided the very best car purchase experience I have ever had. The price was excellent and the car was in superb condition. Tonnie called me 2 days after the purchase to check in, verify I was still pleased with my purchase and answer any questions about the car. I was treated with professionalism, kindness, and courtesy. I will be working with this dealership for all my future purchases. Simply exceeded expectations!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We couldn’t be happier that Tonnie provided you with a great car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great

Edwin always gives it a 100%! Look forward to my visits knowing he?ll provide me with nothing but the best!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven Oothoudt, we're happy you found our staff to be so supportive during your experience here at Kendall Lexus of Eugene. We look forward to your next visit! Take care!

Kendall lexus in Eugene / Irwin

We have always had above and beyond service at kendall Lexus in Eugene, Irwin has always taken great care of us and is super friendly yet very professional! We will continue to have our cars serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kendall Lexus of Eugene

Very professional car dealership. They listen to your needs and try to balance out the needs of the buyer as well as the dealership. They work hard to try and find the vehicle you are looking for. The buying process was was simple and less stressful than I have experience at other Lexus Dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Fernando Quintos, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Excellent expert help

Perfect customer service! Oscar was very nice and did a great job. I would absolutely recommend to get your car repaired here. They were very fast and don’t charge you a crazy amount. You get a gorgeous new Lexus car to drive while your car is with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sarah E., we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!