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Coughlin GM of Newark

(222 reviews)
Visit Coughlin GM of Newark
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (740) 628-0131 (740) 628-0131
Used (740) 628-0088 (740) 628-0088
Service (740) 628-0145 (740) 628-0145

Reviews

(222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin GM of Newark from DealerRater.

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Always very friendly and courteous when I have had my oil

Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had the pleasure of working with Chad Chesron recently,

I had the pleasure of working with Chad Chesron recently, and I can confidently say that he exceeded all of my expectations. From the moment we began our interaction, Chad displayed a deep understanding of his products and services, as well as a genuine commitment to meeting my needs. His attention to detail and proactive approach were truly impressive. He took the time to listen carefully to my requirements, asking insightful questions to ensure he fully understood what I was looking for. This allowed him to provide tailored recommendations that perfectly aligned with my needs. What really set Chad apart was his willingness to go above and beyond. He was always available to answer questions, even outside of regular business hours, and he consistently followed up to ensure I was satisfied with each step of the process. His dedication to customer satisfaction is evident in the way he conducts business, and it made all the difference in my experience. Thanks to Chad’s exceptional service, I not only made a purchase I’m thrilled with, but I also feel confident knowing I have a trusted advisor for any future needs. I would highly recommend Chad Chesron to anyone looking for a knowledgeable, professional, and customer-focused salesman. He truly sets the standard for excellence in sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have coverage through Endurance, which covers just

I have coverage through Endurance, which covers just about any repair needed. They have parts to send, and the dealership was nice enough to allow them to send the parts needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very thorough and very smooth.

Very thorough and very smooth. All I encountered were polite professional and friendly. Went out of their way to ensure I knew what was happening.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

In for an oil change.

In for an oil change. They were very fast and efficient. They have a great service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dropped in no-notice to look at cars for the spousal

Dropped in no-notice to look at cars for the spousal unit. Matt from sales joined us and he was very patient as we narrowed our selection options. We test drove two cars after about forty-five minutes of exploring. We re-attacked after lunch with a final test drive on the one she liked best. The Feds drive a lot of paperwork but the Newark Coughlin GMC dealership made it almost painless. Thanks Matt and the Coughlin Sales team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff understood my needs and diligently found the

Staff understood my needs and diligently found the perfect vehicle for me. Great experience. Wonderful and friendly staff. 100% recommend. Thank you for the wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick to get my appointment.

Quick to get my appointment. Friendly staff. Great service. I would recommend taking your car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Amazing Customer Service

Brett tremendously helped me! I am so thankful for him, he went above & beyond to make sure I got as close to the deal as I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience best car buy I’ve ever made from a car

Great experience best car buy I’ve ever made from a car lot sales person was Amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.