Reviews
I was very pleased how quickly the sales and finance were
I was very pleased how quickly the sales and finance were able to get me into my new vehicle..They were both very. knowledgeable and very considerate. I am very happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people were very nice.
The people were very nice. They follow up after the sale to make sure you are happy with your purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevy 2500
Found exactly what I wanted with no pressure. Great staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm very happy with the work they performed on my 2015
I'm very happy with the work they performed on my 2015 GMC 3500 Denali.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciated how they worked with me to meet my needs.
I appreciated how they worked with me to meet my needs. I love my Silverado.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bought a truck.
Very good experience. They were able to find what truck I wanted with my choice of features.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Needs lower than 1 star review
DO NOT come to this dealership. After calling about a vehicle on their website for days someone finally reached out to me. I was told the truck was there, the next day I called back to make sure before I went. I was told I needed an appointment they scheduled me for 1:30 pm with a guarantee to see the truck. when I arrived at 1, I was informed someone had randomly stopped and was buying the truck as we spoke. I understand cars get sold at car lots but why was I told I needed an appointment but clearly, I did not and could have bought the truck days previous but waited on my appointment as instructed. It is beyond unprofessional they wasted my time, my money, and lost every customer I'm able to steer clear of Coughlin motors.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Don't buy at Coughlin Newark
Daughter bought a car, next day it quit 3 times. Took to autozone diagnostic showed 2 codes,1 was a sensor,2nd catalyic converter. Nick said bring it back and his mechanic would check it.He said a bad sensor would kick both codes out. Said they would fix it at cost. Charged her 400. Next day it quit and autozone said catalyic converter. Nick told us the day before pick up, theyd check it over good and anything minor they'd fix,anything major they would give her money back. She called Nick again,and he said no he wouldn't honor what he said. Said we couldn't prove it didn't happen the 2 days she had it. They are what gives car salesmen a bad name.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Oil change
I had an awesome experience with Coughlin. Brad is always terrific and makes you feel at home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2020 Equinox
A job well done by service department. Think a lot of Andy Jones . Would not buy from anyone else. Really nice person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase