Coughlin GM of Newark

Perfect and helpful. Friendly as always and never pushy but always willing to explain or do what's needed. Will always recommend them to other people

Katie Stigers is terrible sales rep she doesn't return phone calls, very unprofessional, and tells lies. You better be able to be in the facility because if you need to do anything over the phone you might as well be a second class citizen.

Thanks Tom Willard for helping me secure the car of my dreams! Best experience I have ever had at a dealership. You guys and gals are amazing!

Chad at Coughlin Newark secured the Chevy truck we had been eyeing at noon. Drove 3 hours to turn in our lease end and begin a new lease on our nice Silverado, going past closing time on a Saturday. Very pleased and the wife very happy.

Inquired about a 2021 Terrain. Received a call from Kara (Call coordinator) the following morning, was pushed off to another salesman (Jon). Explained I would be trading a 17 Malibu Premier in and paying the remainder of the new vehicle with cash. The Terrain was listed for $29,605 on Coughlin Newark's website but was also listed higher at $29,897 on Coughlin cars website. After several hours Jon called me back to let me know the price was actually higher than both advertised prices online and that they had a disclaimer for those instances. Tried to contact a manger to question this but Kara intervened. I explained to Kara about a vehicle at a competing GMC dealer in Eastgate Ohio (Holman) that was more expensive than the Terrain they were selling and marked down more just to attract a customer. Kara gave me the best advice yet, "Why not just purchase their Terrain". Thanks for the advise Kara! P.S. They (Holman) offered me more for my trade as well.

Mike and Jeremy went above and over to help.me get the automobile that I wanted. Love my Chevy Equinox!!! Thanks guys.

I had my 2015 Chevrolet Silverado 2500 serviced because of a previous problem that was fixed, but not completely. It was the left rear door locking mechanism that had failed, & it was brought to my attention from Brad in the Service Dept. that it had been almost 3 yrs. ago. A fastener needed to be tightened to complete the process of fixing the problem. Brad, Bruce, & the Technician helped to solve the rattling noise that I've had for a long time. Thank you Everyone!

Excellent job and great experience. I called and got an appointment the very next day after I got off work. Very friendly and very helpful.

This was my fourth new vehicle I have purchased working with Jim Miller. He is easy to talk with and makes all things work out. Thanks again Jim, for your help!

Very nice and easy to talk to regarding getting my 2009 Impala LS serviced with oil change and tire rotation and diagnosis of check engine light