Reviews
I had an exceptional experience at this dealership. It...
I had an exceptional experience at this dealership. It was easy buying my immaculate BMW 750, they know what they are doing, and they do it seamlessly. I was in and out in about 40 minutes. The still smells brand new.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Liz, thank you for taking the time to leave us your valuable feedback! We're pleased that our team was able to help make your car buying experience quick and easy, the way it should be. Welcome to the Michaels Autos Family! We look forward to seeing you again. Sincerely, Client Satisfaction Team
Great honest guys
After looking at all the online sites I found my car on their site!! These guys were great and honest. Made buying my car fun!!!! They didn't hide anything and gave all truths right upfront. I definitely recommend them!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On behalf of us all at Michaels Autos, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your car buying experience. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Sincerely, Client Satisfaction Team
Best cars in town
This is an immaculate car lot. Cars are pristine and like new! My credit isn’t great but the finance team worked hard and got me an unbeatable rate. The service was excellent I felt like these guys really cared and had my best interest in mind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ask about fees before going
New to this area, so I was not aware that the price they advertise for the car is not only firm but there is $900.00 in fees added on. Not all dealers have this shady policy but this one does, I leaned to ask before wasting my time driving.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Here at Michaels Autos we have been running a transparent business for 25 years. Our goal is to have competitive pricing. We do not have any hidden fees and our dealer fee is considered average among our competitors. Our firm prices avoids old salesmen tricks because our vehicles are priced right with their unique packages and low miles. We really hope you find what you are looking for. Please understand we deliver a quality vehicle and aim to please. After continuing your research you may find that you want to change your one star rating. Please contact me directly if there is anything I can do for you. My email is admin@mikeauto.net
Vehicle purchase
I had a great experience purchasing a vehicle with Kristian and his staff! Very customer service focused! They made the process run smooth and shared a lot of knowledge about the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I saw a Range Rover for sale in this showroom, after I...
I saw a Range Rover for sale in this showroom, after I called them and agreed with them on the price I flew all the way from Los Angeles to come and buy the car. After meeting with them they changed the price we agreed upon. Another issue was about small dent on the car that Was never mentioned when I asked if there was any damage on the car. Also it didn’t appear clearly in the photos. They became rude and mean with me, however I decided to buy the car anyway. When I brought the check to them they told they don't have the title for the car and I will get it after 3 weeks, so basically they wanted me to pay them and they will keep the car and the money. They are scammers be careful and don't give your business to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Purchase car
I saw a Range Rover for sale in this showroom, after I called them and agreed with them on the price I flew all the way from Los Angeles to come and buy the car. After meeting with them they changed the price we agreed upon. Another issue was about small dent on the car that Was never mentioned when I asked if there was any damage on the car. Also it didn’t appear clearly in the photos. They became rude and mean with me, however I decided to buy the car anyway. When I brought the check to them they told they don't have the title for the car and I will get it after 3 weeks, so basically they wanted me to pay them and they will keep the car and the money. They are scammers be careful and don't give your business to them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thamar we have been doing business for 24 years. This is a 2019 with no damage and a dent that is barely noticeable in person so that's why it's not visible in the photos. Our price is the best nationwide that's why you flew in all the way from the west coast. Further, Florida is an Electronic Title State, so if the title is not on hand that does not make us "scammers," rather we are abiding by the State DMV guidelines. Apparently your 1 star rating and slanderous description of our business is far from the truth! You need to know how business gets done in our state before making false accusations.
My experience with Michael's Auto was excellent.
My wife and I had an absolutely wonderful time and were very impressed with Sydney our sales executive. Being in sales myself, I love to watch a rep who has it all together. I will definitely be back! Thanks Michael's!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian, thank you for taking the time to leave us your valuable feedback! We're delighted that our team was able to help make your car buying experience fun and easy, the way it should be. Welcome to the Michaels Autos Family! Please let us know if we can help with anything else. Sincerely, Client Satisfaction Team
Sidney was just wonderful pleasant and insightful
Everyone at this dealership was very pleasant and I felt very comfortable and at ease. I am very glad that I went here and I am very pleased with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on buying your dream car, Cookiej56! We appreciate your five star review and are delighted that our team made you comfortable throughout the car buying experience. Please don't hesitate to reach out if we can be of further assistance. Welcome to the Michaels Autos Family. Sincerely, Client Satisfaction Team
Excellent service , fast , and feels right at home
I went to Michael s auto and the experience was amazing, I got together with Ken and he went above and beyond, he got me an amazing deal , the car was in excellent condition. Im going to recommend Michaels to everyone I know , and I'm definitely let them know to look Ken up. Wonderful job guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Victor, thank you so much for your kind words and valuable feedback. We're thrilled that Ken was able to help you find a great vehicle. We appreciate your recommendation very much and welcome you to the Michaels Autos Family. Please do not hesitate to reach out if we can be of further assistance. Sincerely, Client Satisfaction Team