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Michaels Autos

(280 reviews)
Visit Michaels Autos
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award
(866) 535-4623 (866) 535-4623

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaels Autos from DealerRater.

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THE BEST PLACE TO SHOP

Sandy was the guy who I bought car from.He was amazing,very helpfull.He definitelly desirve rase.I would give him 10 stars.This is the place where you should buy your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Milan, thank you for your valuable feedback and recommendation. We're delighted that our team was able to help you find the right car, congratulations! Welcome to the Michaels Autos Family. Sincerely, Client Satisfaction Team

Compra de auto

Buen servicio, Buenos precios, Buenos vehiculos y un personal excelente le doy gracias a Sidney por su ayuda en la comprar de mi Ford Flex 2018

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hector 51, Muchas gracias por dejarnos sus excelentes comentarios, apreciamos su tiempo y negocios. Felicitaciones por su nuevo vehículo, infórmenos si hay algo más que podamos hacer por usted. Sinceramente, Equipo de Satisfacción del Cliente

Got the Job done

Was in need for a new car so I called a friend that referred me to Ken at Mike Auto. Everything was fast and it all got done in a matter of a couple hours. Ken was calm but had a lot of drive and told me to relax, your driving off in your new car. I was worried because of my credit but he worked his magic and found a bank to approve my loan and just like that I was in a new 2015 Mazda 6! Soon I’ll be back to get another car there for sure and definitely will recommend others to go there for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mrmazda6, we appreciate your kind words and five star rating. We're glad that Ken was able to make it happen for you. Welcome to the Michaels Autos family and congratulations on your new Mazda 6! Please reach out if we can assist you with anything else. Sincerely, Client Satisfaction Team

Great cars great service ask for franco or sidney

Got the car I wanted great price no hassle everything went smoothly how car buying should be. Franco helped me a lot so did sidney great guys

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your quality Q70, we appreciate your business and feedback. It is our goal to make the car buying process easy and stress free. We are pleased our team took good care of you. Sincerely, Client Satisfaction Team

OUT OF THIS WORLD AMAZING

Special thanks to Sidney. Excellent customer service skills. I will defitnely reccommend this delaer to everyone I know. Thank you for such an outstanding experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alondra, we appreciate your awesome feedback and kind words. We aim to exceed every client's expectations and we are very pleased your experience was "outstanding and out of the world amazing." We value your opinion and business. We congratulate you on your new car and look forward to seeing you again. Sincerely, Client Satisfaction Team

Great price, Easy transaction

Sidney was very professional and a no-pressure, easy to work with guy. Great price, Easy transaction, no BS. Very nice collection of clean, quality vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you L Thomas for taking the time and leaving us your feedback. We appreciate your 5 star rating and we are pleased our team took good care of you. We are proud of our selection as the owner handpicks each vehicle. We look forward to seeing you again. Sincerely, Client Satisfaction Team

My recent purchase

Very professional and straight forward without the usual BS. Frank did not push, he just let the car and their reputation do the talking. Would definitely buy another car from them. My purchase was clean and spotless. Even filled up the tank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

535iSled, Thank you for leaving your valuable feedback. We appreciate your kind words and are delighted that you love your new vehicle, congratulations! Sincerely, Client Satisfaction Team

Dealer response

Awesome feedback, and we greatly appreciate it! Each vehicle is handpicked by the owner to ensure quality and uniqueness. For 23 years we have kept our car buying process easy and transparent. We look forward to seeing you again. Congratulations on your BMW 535! Sincerely, Client Satisfaction Team

Professional and straight forward

I called Ken and told him we are coming in to look at a car that I liked. I also informed him that we weren't going to tolerate any nonsense and if he shot it straight with me I would do the same and we could possibly reach an agreement. Rick and Ken did exactly that, I couldn't be more pleased with the experience my wife and I had at Michael's autos. once we decided on the vehicle and submitted our credit app I was driving away my new car in less than 20 minutes with an amazing interest rate zero down and no hidden fees. with the interest-rate in terms he got us there was no reason to negotiate that my wife asked for a slightly lower price and we made it happen. I would definitely recommend anyone he's in the market to visit Rick and Ken at Michael's auto's because they surprised us with our car car buying experience delivered impeccable service at every turn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you @Mroberson47, we are please our team took care of you and made your car buying experience transparent, quick, and easy. We welcome you to the Michaels Auto's family and appreciate your feedback. Congratulations on your new car, we look forward to seeing you again. Sincerely, Client Satisfaction Team

Ken & Franco were awesome - straight up guys

I was very impressed with the quality of vehicles in their inventory. I was even more impressed with the customer service and professionalism of all the guys at this dealership. I purchased an awesome Mercedes today from Michael's Auto will be doing business with them again, in the future, Thank you Ken & Franco!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Portmal13, Thank you for leaving us your valuable feedback. We're glad our team was able to give you a great experience. Congratulations on your new Mercedes! Please reach out to us if you need anything else. Sincerely, Client Satisfaction Team

Not Pushy!

Michaels Auto is a rare find. They let you make the decision for you and not for them! Not having the best car buying experiences in the past, they were a breathe of fresh air! I'm well aware when car dealers/sellers see a women we have a battle ahead. But I can tell you that everyone at Michaels auto that I worked with were easy to deal with, especially Sidney. And I'm not easy! Of course, I was prepared, but the fact they appreciated my efforts made everything even that much better. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us your valuable feedback. We're thrilled that you found us and had a great experience with our team. Congratulations on your new vehicle! Please let us know if we can assist with anything else. Sincerely, Client Satisfaction Team