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Michaels Autos

(280 reviews)
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Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award
(866) 535-4623 (866) 535-4623

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaels Autos from DealerRater.

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We absolutely loved the process at Michael’s Autos.

We absolutely loved the process at Michael’s Autos. The staff was very accommodating by working with our schedule while being very patient and their financing was amazing! Would definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Richard is a great guy who went above and beyond with his

Richard is a great guy who went above and beyond with his stellar service and knowledge of vehicles. Frank was extremely helpful in getting the best rate for the loan below current market rates!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Mr Ricky is a very professional, enthusiastic,

Mr Ricky is a very professional, enthusiastic, knowledgeable and kind person. From the time that I arrived at the dealership until the end of the sale he assisted me as a true professional should. I am going to recommend this dealership and Mr Ricky to all of my family and co-workers. This one of the best car dealerships that I’ve ever experienced!100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I wanted to take a moment to express my sincere gratitude

I wanted to take a moment to express my sincere gratitude for your exceptional service during my recent car purchase Rich G, Your professionalism, patience, and knowledge made the entire process smooth and enjoyable. I truly appreciate your willingness to answer all of my questions and ensure that I found the perfect vehicle for my needs. Thank you for going above and beyond to make this experience memorable. I am incredibly satisfied with my new car and look forward to recommending you to friends and family in the future.Warm regards,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Literally the best car dealership in the world!

Literally the best car dealership in the world! They have the best prices and the best customer service! Someone needs to give that man Sydney percentage of the company! Not only will he make sure your taken care of but even after business is done he’s going to make sure your satisfied! Create stand up guy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Made magic happen!

Made magic happen! They got me into the Range Rover that I wanted and gave me a fair deal on mine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was searching for months to find my Tesla Model S

I was searching for months to find my Tesla Model S Plaid. Finally found it at Michael's Auto near Orlando. I live in Chicago, so this had to be a smooth, long distance transaction. Rich ended up being my contact there and was extremely accommodating. He went so far as to use WhatsApp (I dont have an iPhone) so the walk around videos and pictures came through in full fidelity. Rich walked me through the entire process, including how to get my car from his lot to my driveway. I never met Rich face to face, but he and his team made this entire experience fantastic. The car arrived in exactly the condition he suggested! He even went "the extra mile" and resolved a minor cosmetic issue that I was going to have warrantied at the Tesla dealer near my house. I'd give 6 stars, but unfortunately, this form only allows me to give 5. Thanks Michaels Auto (and Rich) for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Super friendly and accommodating service and a great

Super friendly and accommodating service and a great selection of used cars at reasonable price. Stop in and say Hi to Rich!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience, fast process very professional and

Amazing experience, fast process very professional and very welcoming. Will definitely send all my friends here. Rich was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Micheal’s auto and my guy ,Rich Gray, made it very easy

Micheal’s auto and my guy ,Rich Gray, made it very easy on me beautiful selection of cars at a great price.. I went in to buy a Tesla and was out in a few hours. I got what i wanted at a price I was comfortable with agreeing to. The team was welcoming, patient, very friendly. Great experience. Great business. Great people .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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