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Michaels Autos

(280 reviews)
Visit Michaels Autos
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award
(866) 535-4623 (866) 535-4623

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaels Autos from DealerRater.

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Rich was great!

Rich was great! Very patient and helpful. Worked hard to get us the car we really wanted at a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience.

Great experience. Rich and Frank took care of me late into the evening and helped ship my car after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Michaels Autos, was very thoughtful and patient with my

Michaels Autos, was very thoughtful and patient with my car buying experience. Rich helped me with everything from bank questions to insurance questions. He worked hard to make sure I got my dream tesla and in my price range. Thanks to Michaels Autos my car experience was very easy filled with patience and reassurance from the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am an out of state buyer, who just purchased a car here

I am an out of state buyer, who just purchased a car here 2 days ago. Very good communication from Rich leading up to the purchase! I actually bought a 1 way ticket and drove my new car home. The car was in great condition, the price was as advertised online, and I put my first 800 miles on the car with only smooth sailing (2019 Mercedes e300). so far, has been a great customer experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolutely fantastic experience with Michaels!

Absolutely fantastic experience with Michaels! From start to finish, their team was incredibly professional and attentive. The salesperson, Rich was extremely knowledgeable and helped me find the way of getting the car I that I want. The entire process was smooth and transparent, with no hidden fees or surprises,Very thanksfull for the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent buying experience we had with Rich for our

Excellent buying experience we had with Rich for our Tesla. Excellent pricing and great service overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We are super happy with the purchase of a 2019 BMW 530i

We are super happy with the purchase of a 2019 BMW 530i XDrive! You and your Team did a fantastic job and we cannot be any happier with our purchase! Sidney’s demeanor and Richard’s friendliness cannot be topped and they both have been absolute professionals on their job! The car that we have bought is awesome! Since our first week of ownership we have enjoyed every single drive with it regardless of the distance! We also do not forget to mention WHERE we have purchased our car in every single conversation with friends and colleagues to hopefully generate more costumers for your business! Since we have been in the market for a “new” pre-owned car we have been to many dealerships and have had many correspondences with many unwilling, unfriendly, unprofessional Car Dealers, Managers and Sales Associates!!! AGAIN: You have a fantastic Team, which has won us over in seconds and when the time comes to buy another car, rest assured that Michael’s Auto is our FIRST Address!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sidney Coton and Franco helped my son purchase a 2017

Sidney Coton and Franco helped my son purchase a 2017 Tesla Model S. Both were very professional, no high pressure, answered all our questions and made the drive from Riverview, worth our while. I would high recommend this dealership if looking for a low mileage high quality used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Transparency From The Start to Finish

There's truly no better dealership than Michaels Auto. They went above and beyond to get us set up with a fantastic and impeccable, softly used 1 Owner no accidents, scratches dings or dents whatsoever, and all within the budget i already had coordinate to spend. Beating the market, more than just a sale, they were focused on building a long lasting relationship. The team treated me like one of their own, specially Rich, he went above and beyond to show me a great experience with the utmost dedication and patience until we agreed on the numbers that worked out for US and our budget, always ready to answer questions and making sure we were comfortable every step of the way. It was clear they valued us as a long-term customer, not just a one-time buyer. If you're in the market for an exquisite ride and a dealership that treats you like family, make Michaels Autos your first call. They're in a league of their own! Love My Tesla Model X, thank you Rich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great Dealership Experience!

If you're looking for a great car dealership, I highly recommend checking out "Michaels Autos" in Orlando. They have a wide selection of vehicles and their staff is super friendly and helpful. I had a great buying experience with Richard and all of their staff there and I'm sure you will too! 🚗😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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