Skip to main content

Toyota of Hackensack

(4,159 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

Want to share your experience with this dealership?

Write a review

I am VERY disappointed because I just received an email

I am VERY disappointed because I just received an email that I need another appointment for further service . Why didn't" your perform this service while my car was there for my 80,000 mile checkup ?????? I AM VERY UNHAPPIY ABOUT THIS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were very kind, very helpful, I also love how he was

They were very kind, very helpful, I also love how he was bilingual, and also super friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As usual very easy to make appointment, check in, and

As usual very easy to make appointment, check in, and pickup. Everyone polite, helpful and cost was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Melissa was amazing.

Melissa was amazing. She has me in and out and was so happy for me. Her energy was great and she was so encouraging! I will definitely be recommending her to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Todas las personas con quien hable fueron muy amables y

Todas las personas con quien hable fueron muy amables y cortés. El carro esta vez lo siento muy bien; solo que me hubiera gustado haber tenido que pagar un poco menos I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. I am very happy with the service provided. Will definitely have my car serviced by you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had an excellent experience from start to finish.

I had an excellent experience from start to finish. I worked with Jeff who made sure he understood my budget, asked specific questions about my needs, he worked with urgency, demonstrated great attention to detail, was focused and kind. Plus, I got a good price for my Highlander trade in. Jeff did more than hear me, he listened and I drove off with a Sequoia. Not only am I a Toyota-loyalist, but I will be back to see Jeff when my son gets his license!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great.

Great. Transparent awesome unique always attent to the clients needs explain all with clarity Competitive pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Melvin was very responsive with all my questions.

Melvin was very responsive with all my questions. I walked in very hyper focused on what I needed and he was right on it! I was very content with the seamless effort he made to make sure I got what I needed, now I have my Aqua beauty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been going to this dealership for YEARS for

I have been going to this dealership for YEARS for purchases and service. I have never had a problem The staff is honest, friendly, professional and I think the service team goes above and beyond to help with any problems you may have with your vehicle. Highly recommend Toyota of Hackensack!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.