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Toyota of Hackensack

(4,160 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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I have been going to this dealership for YEARS for

I have been going to this dealership for YEARS for purchases and service. I have never had a problem The staff is honest, friendly, professional and I think the service team goes above and beyond to help with any problems you may have with your vehicle. Highly recommend Toyota of Hackensack!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Abigail (sales) & Michael (finance) were amazing!

Abigail (sales) & Michael (finance) were amazing! Their honesty & great sense of humor throughout the transaction made me feel comfortable and confident in my purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience and dealer was good gray with the people

My experience and dealer was good gray with the people help me too much and make a great work in my truck

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My purchase went very quickly and I felt like I was

My purchase went very quickly and I felt like I was treated fairly. This was our second purchase of a vehicle from Hackensack Toyota and I couldn’t be happier.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Cheyenne was very attentive, professional, friendly,

Cheyenne was very attentive, professional, friendly, welcoming and patient during our visit. We didn’t feel pressured to purchase the vehicle that we chose!!! Will definitely recommend Hackensack Toyota to our friends and family!’n

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Abby was everything a person could want in a car

Abby was everything a person could want in a car salesperson. She communicated with me extensively and promptly via text, helped with tech issues with the car, and even bought popcorn for my son who joined me on my trip to the dealership

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

First was told over the phone it would take an hour,

First was told over the phone it would take an hour, service rep told me two hours, after three hours & not even the consideration to give me an update, I had to ask for an update & was told it would not be much longer. Whole time spent at the dealer was four & half hours.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My experience with the service department was second to

My experience with the service department was second to none Philp was very helpful with my concerns very professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

"I recently purchased a Crown Signia from toyota

"I recently purchased a Crown Signia from toyota hackensak and had an exceptional experience from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was very happy with the service provided and in a

I was very happy with the service provided and in a timely manner. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.