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Toyota of Hackensack

(4,160 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Mannix was knowledgeable and friendly.

Mannix was knowledgeable and friendly. The sales manager was transparent and professional. The facility was clean and comfortable. I had previously done business (for the last 15 years) with Toyota Universe in Little Falls and this location was leaps and bounds BETTER! I will continue to take my business to Hackensack from here on out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best writer ever.

The best writer ever. Give him a raise .very professional and should be recognized .Manager material don’t lose him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I spent almost two hours just waiting for my mirror

I spent almost two hours just waiting for my mirror replacement and then the manager said that they cannot do anything, because wrong parts were ordered. They returned me my car with the more broken mirror hanging just on its wire,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

JP Made the entire transaction easy and stress free.

JP Made the entire transaction easy and stress free. We got two cars from him in one month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealer, secured a new Sienna for our agency and did

Great dealer, secured a new Sienna for our agency and did a great job! Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I h ad an excellent experience at Hackensack Toyota

I h ad an excellent experience at Hackensack Toyota working with Dennis. He was kind, respectful, and even funny, which made the car-buying process enjoyable. Dennis gave us an outstanding deal on the Toyota Grand Highlander Hybrid and was incredibly helpful throughout. Unfortunately, we had to go with another option because the car better suited our lifestyle. That said, I wouldn’t hesitate to come back to Hackensack Toyota or work with Dennis in the future. His professionalism and dedication were top-notch. Highly recommend this dealership and Dennis for anyone in the market for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Catherine was very helpful and atuned to my needs as was

Catherine was very helpful and atuned to my needs as was the financial people too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had a 10:00 am appointment for oil change and got out at

Had a 10:00 am appointment for oil change and got out at 12:30 pm. People that came after me left before me. I had to actually ask my service person as to why was I waiting so long and that’s when he told me that he was about to get me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I recently purchased a corolla hybrid from Dennis at

I recently purchased a corolla hybrid from Dennis at Toyota Hackensack, and I couldn’t be happier with the experience. From start to finish, he was professional, knowledgeable, and genuinely invested in making sure I found the perfect vehicle. Dennis was incredibly helpful and patient throughout the process, answering all of my questions and providing honest insights without any pressure to make a decision. He took the time to understand my needs and worked hard to find the right car and financing options to fit my budget. The entire transaction was smooth, and I felt valued as a customer every step of the way. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very good experience, very well organized and it was very

very good experience, very well organized and it was very nice how i was contacted via text and email

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.