Reviews
Mannix was knowledgeable and friendly.
Mannix was knowledgeable and friendly. The sales manager was transparent and professional. The facility was clean and comfortable. I had previously done business (for the last 15 years) with Toyota Universe in Little Falls and this location was leaps and bounds BETTER! I will continue to take my business to Hackensack from here on out.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The best writer ever.
The best writer ever. Give him a raise .very professional and should be recognized .Manager material don’t lose him
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I spent almost two hours just waiting for my mirror
I spent almost two hours just waiting for my mirror replacement and then the manager said that they cannot do anything, because wrong parts were ordered. They returned me my car with the more broken mirror hanging just on its wire,
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
JP Made the entire transaction easy and stress free.
JP Made the entire transaction easy and stress free. We got two cars from him in one month.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealer, secured a new Sienna for our agency and did
Great dealer, secured a new Sienna for our agency and did a great job! Thanks again
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I h ad an excellent experience at Hackensack Toyota
I h ad an excellent experience at Hackensack Toyota working with Dennis. He was kind, respectful, and even funny, which made the car-buying process enjoyable. Dennis gave us an outstanding deal on the Toyota Grand Highlander Hybrid and was incredibly helpful throughout. Unfortunately, we had to go with another option because the car better suited our lifestyle. That said, I wouldn’t hesitate to come back to Hackensack Toyota or work with Dennis in the future. His professionalism and dedication were top-notch. Highly recommend this dealership and Dennis for anyone in the market for a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Catherine was very helpful and atuned to my needs as was
Catherine was very helpful and atuned to my needs as was the financial people too
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a 10:00 am appointment for oil change and got out at
Had a 10:00 am appointment for oil change and got out at 12:30 pm. People that came after me left before me. I had to actually ask my service person as to why was I waiting so long and that’s when he told me that he was about to get me.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I recently purchased a corolla hybrid from Dennis at
I recently purchased a corolla hybrid from Dennis at Toyota Hackensack, and I couldn’t be happier with the experience. From start to finish, he was professional, knowledgeable, and genuinely invested in making sure I found the perfect vehicle. Dennis was incredibly helpful and patient throughout the process, answering all of my questions and providing honest insights without any pressure to make a decision. He took the time to understand my needs and worked hard to find the right car and financing options to fit my budget. The entire transaction was smooth, and I felt valued as a customer every step of the way. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very good experience, very well organized and it was very
very good experience, very well organized and it was very nice how i was contacted via text and email
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair